At a Glance
- Tasks: Provide excellent customer service and serve delicious food and drinks.
- Company: Join the vibrant team at Mortonhall Garden Centre's Restaurant.
- Benefits: Competitive pay, generous discounts, and a healthy work/life balance.
- Other info: Flexible hours with no evening shifts and 6 weeks annual leave.
- Why this job: Be part of a friendly team and enhance your customer service skills.
- Qualifications: Friendly personality, strong communication skills, and teamwork spirit.
The predicted salary is between 10 - 12 € per hour.
We are looking for a Part Time Permanent Front of House Assistant to join the team in our Restaurant in Mortonhall Garden Centre. Our competitive rate of pay ranges from £10.40 to £12.75 per hour dependent on age. The hours for this role are 30 per week over 4 days. This will involve weekend work so flexibility is a must.
The Role
As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant?
- Set up and maintain the front of house and counters each day to our company standards
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions
- Providing Counter Service and preparing beverages
- Deliver our Chef prepared meals to customers at their tables
- Preparing restaurant tables with special attention to hygiene and cleanliness
- Processing payment at electronic till points
- Performing basic cleaning tasks as needed
- Closing front of house areas each day to our company standards
- May be required to assist with back of house duties
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service
- Barista experience preferred but not essential as full training will be given
- Strong customer service skills
- Excellent communication skills
- Great teamwork
- Hardworking
- Shift flexibility including weekends
- The ability to work well and efficiently under pressure
The benefits!
- Competitive rates of pay
- Healthy work/life balance with no evening work
- Access to 100s of retail and lifestyle experiences and discounts
- Health Cash Plans
- Generous staff discounts
- 6 weeks Annual Leave per year
- Free Parking
Front of House Assistant, Mortonhall Garden Centre employer: Klondyke-Garden-Centres-1
At Mortonhall Garden Centre, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and customer service. As a Front of House Assistant, you'll enjoy competitive pay, generous staff discounts, and a healthy work/life balance with no evening shifts, all while working in a vibrant environment surrounded by beautiful gardens. We are committed to your growth, providing full training and opportunities to develop your skills in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant, Mortonhall Garden Centre
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mortonhall Garden Centre. Familiarise yourself with their menu and values. This will show that you're genuinely interested and ready to jump in.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios, like a busy weekend rush or a tricky customer. Being prepared will help you shine during the interview.
✨Tip Number 3
Show off your personality! As a Front of House Assistant, being friendly and engaging is key. Let your genuine love for customer service come through in your conversations and interactions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen to be part of our team at Mortonhall Garden Centre.
We think you need these skills to ace Front of House Assistant, Mortonhall Garden Centre
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and engaging personality shine through. We want to see the real you, so don’t be afraid to show your love for customer service in your words!
Tailor Your Application:Make sure to tailor your application specifically for the Front of House Assistant role. Highlight any relevant experience, especially in customer service or food and beverage, and connect it back to what we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Klondyke-Garden-Centres-1
✨Know the Menu Inside Out
Make sure you familiarise yourself with the food and beverage menus before the interview. Being able to discuss specific items and suggest pairings will show your enthusiasm for the role and your commitment to providing excellent customer service.
✨Show Off Your People Skills
As a Front of House Assistant, you'll be interacting with customers all day. Practice your communication skills and think of examples where you've provided great service or resolved issues. This will help you demonstrate your friendly personality and love for customer service.
✨Flexibility is Key
Since the role requires weekend work, be prepared to discuss your availability during the interview. Highlight your willingness to adapt to different shifts and how you manage your time effectively, especially under pressure.
✨Teamwork Makes the Dream Work
Emphasise your ability to work well in a team. Think of instances where you've collaborated with others, whether in previous jobs or group projects. This will show that you can contribute positively to the FOH and kitchen teams at Mortonhall Garden Centre.
