Customs & Transport Coordinator

The Companykp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by investing in better - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint.

At kp, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to drive a positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide.

Purpose Of The Role

We are looking for a highly organised and detail‐driven Customs & Logistics Coordinator to manage and support our export and import loading operations. Accurate documentation, effective communication, and strong customs compliance are key to success in this role.

Key Responsibilities

• Coordinate with the Logistics team to ensure export loads are picked and confirmed ahead of collection.
• Raise invoices in line with legal requirements and group standards, including commodity codes, wording, and pricing accuracy.
• Issue packing lists and transmit documentation to export brokers, loading depots, and relevant stakeholders (including EAD and T1).
• Liaise with Customer Service teams across regions to ensure timely import clearance.
• Manage communication with import/export brokers and customs authorities, strengthening key relationships.
• Handle customs queries from customers, brokers, hauliers, and internal departments.
• Implement and maintain tracking systems for import/export clearances.
• Ensure accurate filing and storage of customs documents to audit standards.
• Cross‐check invoices and support departments with customs‐related queries (samples, returns).
• Share customs statistics with the Logistics Manager.
• Assist with producing despatch documentation and sending post‐confirmation documents to selected customers.

Operational Support

• Support inter-branch product transfers.
• Raise transport and pallet purchase orders.
• Provide driver liaison support where needed.
• Participate in daily reviews, meetings, and cell inductions.
• Assist with unloading activities when required.

Knowledge, Skills & Experience

• General education level with experience in warehouse operations and Enterprise One (E1).
• Strong knowledge of customs procedures and logistics processes, including inventory control.
• Awareness of HSHE requirements (e.g., IOSH, First Aid, Fire Safety).
• Understanding of quality systems.
• E1/RFS super‐user capability.
• Proficient in MS Office and IT systems.
• Experience coaching, mentoring, and developing others.

Competencies

• Excellent organisational skills and exceptional attention to detail.
• Effective, timely decision‐making with a logical approach.
• Strong communication skills, both verbal and written.
• A collaborative and supportive team player who leads by example.
• Able to work under pressure and meet strict deadlines.
• Analytical and numerate with the ability to contribute to site‐wide objectives.

If you are determined, thrive in a fast‐paced environment with high levels of accountability and focus, then we'd love to meet you! Please apply using the link below.

At kp, Diversity, Equity and Inclusion is vital to our global success. We welcome applicants from all identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. We aim to create an inclusive culture where our employees feel empowered to play to their strengths and see themselves reflected in the organization without regard to race, gender, religion, national origin, age, veteran status, disability, sexual preference, marital status, or inclusion in any other protected class.

Please be aware of recruitment scams. Klöckner Pentaplast will never ask candidates to provide payments, bank details, national identification numbers, or any other sensitive personal information during the interview process. If you're unsure about the legitimacy of a communication claiming to be from kp, please contact us directly at career@kpfilms.com.