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- Tasks: Coordinate customs and logistics for import/export operations while ensuring compliance and accuracy.
- Company: Join kp, a leader in sustainable packaging and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Make a real impact in sustainability while developing your skills in a dynamic environment.
- Qualifications: Experience in warehouse operations and strong knowledge of customs procedures required.
- Other info: Diverse and inclusive workplace that values every perspective.
The predicted salary is between 30000 - 40000 £ per year.
The Company kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint. At kp, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to drive a positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide.
Purpose Of The Role
We are looking for a highly organised and detail‑driven Customs & Logistics Coordinator to manage and support our export and import loading operations. Accurate documentation, effective communication, and strong customs compliance are key to success in this role.
Key Responsibilities
- Coordinate with the Logistics team to ensure export loads are picked and confirmed ahead of collection.
- Raise invoices in line with legal requirements and group standards, including commodity codes, wording, and pricing accuracy.
- Issue packing lists and transmit documentation to export brokers, loading depots, and relevant stakeholders (including EAD and T1).
- Liaise with Customer Service teams across regions to ensure timely import clearance.
- Manage communication with import/export brokers and customs authorities, strengthening key relationships.
- Handle customs queries from customers, brokers, hauliers, and internal departments.
- Implement and maintain tracking systems for import/export clearances.
- Ensure accurate filing and storage of customs documents to audit standards.
- Cross‑check invoices and support departments with customs‑related queries (samples, returns).
- Share customs statistics with the Logistics Manager.
- Assist with producing despatch documentation and sending post‑confirmation documents to selected customers.
Operational Support
- Support inter-branch product transfers.
- Raise transport and pallet purchase orders.
- Provide driver liaison support where needed.
- Participate in daily reviews, meetings, and cell inductions.
- Assist with unloading activities when required.
Knowledge, Skills & Experience
- General education level with experience in warehouse operations and Enterprise One (E1).
- Strong knowledge of customs procedures and logistics processes, including inventory control.
- Awareness of HSHE requirements (e.g., IOSH, First Aid, Fire Safety).
- Understanding of quality systems.
- E1/RFS super‑user capability.
- Proficient in MS Office and IT systems.
- Experience coaching, mentoring, and developing others.
Competencies
- Excellent organisational skills and exceptional attention to detail.
- Effective, timely decision‑making with a logical approach.
- Strong communication skills, both verbal and written.
- A collaborative and supportive team player who leads by example.
- Able to work under pressure and meet strict deadlines.
- Analytical and numerate with the ability to contribute to site‑wide objectives.
Apply Now! If you are determined, thrive in a fast‑paced environment with high levels of accountability and focus, then we’d love to meet you! Please apply using the link below.
At kp, Diversity, Equity and Inclusion is vital to our global success. We welcome applicants from all identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. We aim to create an inclusive culture where our employees feel empowered to play to their strengths and see themselves reflected in the organization without regard to race, gender, religion, national origin, age, veteran status, disability, sexual preference, marital status, or inclusion in any other protected class.
Please be aware of recruitment scams. Klöckner Pentaplast will never ask candidates to provide payments, bank details, national identification numbers, or any other sensitive personal information during the interview process. If you're unsure about the legitimacy of a communication claiming to be from kp, please contact us directly at career@kpfilms.com.
Customs Facilitator employer: Klöckner Pentaplast
Contact Detail:
Klöckner Pentaplast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Facilitator
✨Tip Number 1
Get to know kp and their commitment to sustainability! Research their recent projects and innovations, so you can chat about them during your interview. This shows you're genuinely interested and ready to contribute to their mission.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with various teams and stakeholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online resources to sharpen your responses.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed complex tasks or projects in the past. This will help demonstrate that you can handle the detailed documentation and compliance aspects of the Customs Facilitator role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the kp team. Good luck!
We think you need these skills to ace Customs Facilitator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customs Facilitator role. Highlight your experience with customs procedures and logistics processes, as well as any relevant skills that match what we’re looking for.
Showcase Your Attention to Detail: Since this role requires exceptional attention to detail, include examples in your application that demonstrate how you've successfully managed documentation and compliance in previous positions. We love seeing those specifics!
Communicate Clearly: Strong communication skills are key for this position. Use clear and concise language in your written application to show us you can effectively convey information, just like you would in the role itself.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our team at kp!
How to prepare for a job interview at Klöckner Pentaplast
✨Know Your Customs Stuff
Brush up on customs procedures and logistics processes before the interview. Be ready to discuss your experience with documentation, compliance, and any specific customs queries you've handled in the past. This shows you’re not just familiar with the role but also passionate about it.
✨Show Off Your Organisational Skills
Prepare examples that highlight your exceptional attention to detail and organisational skills. Think of times when you successfully managed multiple tasks under pressure, as this will resonate well with kp's fast-paced environment.
✨Communicate Like a Pro
Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewer about their customs processes or team dynamics to demonstrate your interest.
✨Emphasise Teamwork and Collaboration
kp values a collaborative spirit, so be sure to share experiences where you worked effectively within a team. Highlight how you’ve supported colleagues or led by example, as this aligns with their focus on creating a supportive work culture.