Klipboard is seeking a Customer Retention & Upsell Specialist to protect and grow an existing base through consultative retention and upsell. The role focuses on renewals, cross-sell opportunities, and building strong relationships in a SaaS environment.
Ideal candidates excel at outbound and inbound interactions, manage high volumes, and leverage CRM data to drive retention. Hybrid work model and uncapped commissions accompany progression opportunities within the Group.
#J-18808-LjbffrSaaS Retention & Upsell Specialist - Hybrid employer: Klipboard
Klipboard is an exceptional employer that fosters a dynamic and inclusive work culture, offering a flexible hybrid work policy that allows employees to balance their professional and personal lives effectively. With a strong emphasis on employee growth, Klipboard encourages continuous learning and collaboration, providing opportunities to work with cutting-edge AI technologies in a supportive environment. Located in the UK, employees benefit from being part of a global team that values diversity and innovation, making it a rewarding place to develop your career as an Applied AI Engineer.