Account Manager in Leeds

Remote Asset Management Ltd (R.A.M.), a private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America, we are at an exciting stage in our growth journey.

Responsibilities:

• You’ll achieve KPI’s agreed with the line manager and report progress on a weekly/monthly basis as required and agreed.
• You’ll plan and prioritise personal sales activities and customer/prospect contact towards achieving agreed business aims and update relevant information held in Salesforce.
• You’ll achieve or exceed expected targets securing new business opportunities within various industry sectors.
• You’ll achieve minimum daily call KPI targets.
• You’ll manage multiple aspects of the business, including dealing with customer problems.
• You’ll establish a strong working relationship with your peers.
• You’ll support your manager with achieving pre-planned budgets/targets.
• You’ll manage the pipeline accurately ensuring the line manager has accurate forecasting to report back to the Sales director.
• You’ll maintain and develop existing and new customers through appropriate propositions and ethical sales methods to optimise the quality of service, business growth, and customer satisfaction.
• You’ll maximise revenue generation of existing and new customers through upselling the company’s product catalogue and maximising contract length and value.
• You’ll respond to and follow up sales enquiries using appropriate methods.
• You’ll communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.

Skills, Knowledge And Experience:

• You have excellent verbal communication, listening and interpersonal skills.
• You have experience of working with a CRM system.
• Your sales skills are top.
• You’re highly motivated & target driven.
• You’re proactive, confident and can take decisions fast.
• You thrive in a fast-paced environment.
• You can work well with others and have great interpersonal skills.
• You have account management & upselling skills/experience.

Equal Opportunities:

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other’s differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognise the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferable skills, we would love to hear from you!