Business Development Representative in Derby

At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients including wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We are looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

We currently have a position available for a Business Development Executive to continue the growth of our state-of-the-art cloud product, OnRent Events (formerly known as Current RMS). This role will report into the Online Sales Manager.

Key Responsibilities:

• Deliver new business revenue for our OnRent Events product, in line with individual targets.
• Demonstrate OnRent Events to prospective customers online.
• Reach out to new trial sign-ups within the set team KPI.
• Nurture prospective customers throughout their 30-day trial, including booking them in for online training to show them how to use the system.
• Ask the correct qualifying questions to prospective customers to ensure we are pairing their business with the correct software product in our portfolio.
• Help new users set up their system correctly, including how to import their business data into their trial to get started quickly.
• Maintain our business database by inputting new trial sign-ups and customers as they come in.
• Re-engage previous trialists and generate new business leads using emails, telephone calls and other tools such as LinkedIn.
• Attend industry shows worldwide to showcase our products to prospective customers.
• Pass on user feedback to our Product Management and Development teams to help us continuously improve our products.
• Occasionally provide online demonstrations/onboarding sessions at 7am to prospective customers in Australia.
• Take part in ad-hoc projects as required by the Online Sales Manager.
• Learn (and keep up to date with) other products within the Group as and if required.

Skills, Knowledge and Experience:

Essential:

• Good IT skills with demonstrable experience.
• Grade 5 (B) in GCSE English Language and Mathematics.
• Outstanding communication skills, both verbal and written, to convey technical information in a clear and concise manner.
• Wants the role: Someone who has the fire to see our prospective customers succeed as well as themselves, the business, and their peers.
• Ability to work under pressure in a fast-paced environment.
• Always display a customer first attitude.
• Ability to troubleshoot and answer prospective customer questions correctly first-time.
• Approaches their work and their relationships with their colleagues with maturity, patience, and professionalism.
• Consistently produce high quality and detailed work.

Desirable:

• Has a valid driving license with a suitable car for business use.
• Knowledge of Hubspot or other CRM systems.
• Experience in the rental sector in any of the following industries: Live Events, Broadcast, Weddings, Construction or has a general understanding of B2B commercial business processes.

The role:

• 37.5 working hours per week, required Monday to Friday.
• Hybrid working model: Minimum 3 days in the office per week, with the option to work from home 2 days per week at the discretion of your line manager, once you have passed your probation period.
• Competitive salary.
• 25 days annual leave per annum.