Klipboard in the UK is seeking a senior IT service desk leader to motivate and coach the Helpdesk team, ensuring first-class support across locations and channels while meeting SLAs, OLAs and KPIs. You’ll drive continuous improvement, influence service strategy, and collaborate with cross‑functional teams to ensure high‑quality, consistent support.
The role operates under a flexible hybrid policy (three days in the office, two from home) within a global ERP/SaaS environment.
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Hybrid Support Team Lead in Bromsgrove employer: Klipboard
At Kerridge Commercial Systems, soon to be Klipboard, we pride ourselves on fostering a vibrant and inclusive work culture in our Leeds office. As a Receptionist, you'll not only be the welcoming face of our team but also benefit from a supportive environment that encourages personal growth and development, alongside competitive benefits and opportunities to engage in diverse projects across various sectors. Join us in creating a dynamic workplace where your contributions are valued and celebrated.
