IT Helpdesk Technician – First-Line, Customer Focus in Bristol

IT Helpdesk Technician – First-Line, Customer Focus in Bristol

Bristol Full-Time 25000 - 32000 £ / year (est.) No working from home possible
Klipboard

At a Glance

  • Tasks: Be the first point of contact for users, resolving IT issues via calls and emails.
  • Company: Join Klipboard, a dynamic tech company in Bristol with a busy IT team.
  • Benefits: Full-time fixed-term contract with opportunities for growth and development.
  • Other info: Fast-paced environment with a chance to work alongside experienced engineers.
  • Why this job: Kickstart your IT career and make a difference in user support every day.
  • Qualifications: 12 months of IT support experience and a customer-focused mindset.

The predicted salary is between 25000 - 32000 £ per year.

Klipboard in Bristol is seeking an IT First Line Support Technician to join our busy IT team on a full-time fixed-term contract.

You will be the first point of contact for end users, handling calls, emails and portal requests, and you will work with escalation engineers to resolve issues efficiently.

You should have at least 12 months of IT support experience, knowledge of Windows operating systems, and a customer‑facing approach.

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IT Helpdesk Technician – First-Line, Customer Focus in Bristol employer: Klipboard

Klipboard is an exceptional employer that fosters a dynamic and inclusive work culture, offering a flexible hybrid work policy that allows employees to balance their professional and personal lives effectively. With a strong emphasis on employee growth, Klipboard encourages continuous learning and collaboration, providing opportunities to work with cutting-edge AI technologies in a supportive environment. Located in the UK, employees benefit from being part of a global team that values diversity and innovation, making it a rewarding place to develop your career as an Applied AI Engineer.

Klipboard

Contact Details:

Klipboard Recruitment Team

We think you need these skills to ace IT Helpdesk Technician – First-Line, Customer Focus in Bristol

IT Support Experience
Customer-Facing Approach
Windows Operating Systems Knowledge
Call Handling
Email Management
Portal Request Management
Issue Resolution