Senior Project Lead, Healthcare & Pharma Delivery

The Klick Group - comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.

Our Project Management Craft brings structure and momentum to complex work. The team plans, coordinates, and tracks delivery across disciplines. They ensure projects stay on time, on scope, and on budget. Their work enables collaboration and efficiency.

The Freelance Senior Project Manager leads complex healthcare and pharmaceutical marketing programs across cross‑functional teams and client stakeholders. This role is responsible for driving delivery excellence across integrated digital, CRM, software development, and omnichannel initiatives while balancing scope, timelines, budgets, and business outcomes. The position partners closely with Client Services, Creative, Strategy, Technology, and external client teams to ensure projects are delivered efficiently, collaboratively, and with high quality standards.

What You’ll Do

• Lead multiple integrated healthcare and pharma client projects simultaneously, managing 1M+ in revenue across digital, CRM, software development, and omnichannel deliverables.
• Manage project scope, schedules, budgets, risk mitigation, quality assurance, reconciliations, and stakeholder communication using tools such as Jira, Smartsheet, Microsoft Project, and financial management systems.
• Coordinate and mentor cross‑functional project teams while resolving resourcing conflicts and supporting staffing and solutioning conversations across accounts.
• Partner with internal and external stakeholders to maintain strong client relationships, align delivery expectations, and drive successful business outcomes across complex programs.
• Identify operational efficiencies, monitor portfolio metrics, and apply Agile, Waterfall, and SCRUM methodologies to improve delivery performance and project execution.

Qualifications Required

• 7+ years of project management experience within agency, healthcare, pharmaceutical, or marketing environments managing complex integrated client programs.
• Experience managing multiple concurrent projects with combined budgets or revenue responsibility exceeding 1M while maintaining timelines, scope, and profitability targets.
• Hands‑on experience using project management and collaboration tools including Jira, Smartsheet, Microsoft Project, TFS, and financial processing systems within cross‑functional delivery teams.
• Demonstrated experience leading digital, CRM, software development, interactive, or omnichannel marketing projects using Agile, Waterfall, and SCRUM methodologies.
• Experience presenting delivery updates, managing stakeholder expectations, and leading client‑facing communications across internal teams and external healthcare/pharma clients.
• Demonstrated ability to manage reconciliations, project financials, contingency usage, discounted work orders, and portfolio reporting metrics in an agency or client services environment.

Desired

• Comfort and enthusiasm for using AI as a regular part of how work gets done.
• Experience supporting organisational change management initiatives or systems implementation programs across enterprise or client environments.
• Experience mentoring Project Managers or coordinating cross‑functional delivery teams in high‑volume agency settings.
• Strong business and financial acumen with experience evaluating delivery impact on profitability, utilisation, and operational performance metrics.
• Experience identifying and implementing process improvements that enhance delivery efficiency, collaboration, or client outcomes.
• Experience working across global or distributed teams supporting complex healthcare or life sciences organisations.

Additional Information

Our Commitment to Inclusion: Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier‑free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.