At a Glance
- Tasks: Lead strategic client relationships and ensure top-notch delivery in healthcare and life sciences.
- Company: Klick Group, a top-rated company known for its people-first culture and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Join a diverse team committed to inclusion and career development.
- Why this job: Make a real impact in healthcare while working with diverse teams and cutting-edge strategies.
- Qualifications: 8+ years in client services, with experience in healthcare communications and team leadership.
The predicted salary is between 70000 - 90000 £ per year.
The Klick Group —comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem dedicated to realising the full potential of our people and clients in life sciences.
Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore.
Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.
About Our Client Services Craft
Our Client Services Craft ensures strong partnerships and seamless delivery across engagements.
This craft connects strategy, execution, and relationships.
Teams focus on alignment, clarity, and accountability.
Their work drives successful outcomes for clients and internal teams.
Job Description
As Senior Account Director, this role leads strategic client relationships and delivery excellence across healthcare and life sciences accounts.
The role partners closely with Strategy, Creative, Medical Strategy, Project Management, and Si-Reg teams to align client objectives with high-quality programme delivery.
This person provides day-to-day leadership across client engagements while identifying opportunities to strengthen partnerships, deliver commercial value, and ensure work is executed with clarity, accountability, and regulatory awareness.
- What You\'ll Do
- Lead day-to-day senior client relationships, building trusted partnerships and ensuring programmes are delivered against client objectives, timelines, budgets, and quality expectations.
- Manage one or more healthcare or pharmaceutical accounts, overseeing financial forecasting, scope management, resource planning, and delivery in partnership with Project Management.
- Partner with Strategy, Creative, Medical Strategy, Project Management, and Si-Regteams to deliver integrated, compliant healthcare communications that meet client and business objectives.
- Support the growth and development of Client Services team members through coaching, feedback, and leadership across day-to-day account delivery.
- Identify opportunities to grow existing client relationships by contributing to account planning, programme recommendations, and scope development.
Qualifications
- Required
- 8+ years of client service experience within advertising, healthcare communications, pharmaceutical marketing, or agency environments, including ownership of senior client relationships.
- 3+ years of pharmaceutical, healthcare, life sciences, or medical communications experience with demonstrated understanding of regulated healthcare communications.
- Experience managing complex client accounts, including financial forecasting, budgeting, resource planning, and scope management across multiple workstreams.
- Experience leading multidisciplinary teams across Strategy, Creative, Medical Strategy, Project Management, and Si-Regto deliver integrated client programmes.
- Experience presenting strategic recommendations, programme updates, and business reviews to senior client stakeholders.
- Demonstrated experience coaching or mentoring Client Services team members while supporting account performance and delivery excellence.
- Comfort and enthusiasm for using AI as a regular part of how work gets done.
- Experience supporting regional or global healthcare accounts across multiple brands or therapeutic areas.
- Knowledge of pharmaceutical and healthcare marketing regulations, including experience working with Medical, Legal, and Regulatory review processes.
- Experience contributing to organic account growth, proposal development, and new business opportunities.
- Experience creating, reviewing, or negotiating scopes of work in partnership with Project Management or Finance teams.
- Additional Information
All your information will be kept confidential according to EEO guidelines.
Our Commitment to Inclusion
Klick is consciously creating a culture where everyone can thrive and grow in their careers.
We believe that our best work comes from our diverse backgrounds, perspectives, and skills.
We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.
We\'re also committed to developing an inclusive, barrier-free recruitment process and work environment.
Should you require any accommodation, please contact us at careers@klick. com and we will work with you to meet your accessibility needs and ensure you have a positive experience.
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Senior Account Director employer: Klick
Klick is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Senior Health Accounts Director role. With a strong focus on employee growth and development, we offer unique opportunities to engage with cutting-edge AI technologies while working alongside talented professionals in the healthcare and life sciences sectors across the UK and EMEA. Our commitment to excellence and trusted client partnerships ensures that you will find meaningful and rewarding employment here.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Director
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Klick and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Klick are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Klick on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Klick. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Senior Account Director
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Klick. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Klick:Show us that you’ve done your homework! In your application, briefly mention what you admire about Klick’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Klick
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Klick will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Klick, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
