At a Glance
- Tasks: Analyse business processes, identify friction points, and recommend practical improvements.
- Company: Kleos, a global leader in employment and payment solutions.
- Benefits: Fully remote work, health insurance, professional development support, and English lessons.
- Other info: Join a supportive team that values collaboration and open communication.
- Why this job: Make a real impact on how businesses operate and improve user experiences.
- Qualifications: Experience as a Business Analyst or similar role; strong communication skills.
The predicted salary is between 45000 - 55000 £ per year.
About the role
Kleos helps companies hire, pay and manage people anywhere in the world.
We run two products in production: Global Employment and Contractor Payments.
As we grow, the way clients, contractors and employees are onboarded, checked, paid and supported has to stay simple and reliable.
We are hiring a Business Analyst to understand how these processes work today, find what is causing friction, and recommend practical changes to senior management.
This is not a product manager role and not an engineering role.
You will not own the product roadmap or write production code.
You will look at how the business operates and help us improve it.
What you'll do
- See how the business works today. Talk to users, operations, compliance, finance and support about processes such as onboarding, payouts, payroll and internal handovers.
- Find the friction. Map the current process, spot gaps, delays and risks, and turn that into a clear problem to solve.
- Run workshops. Bring the right people together to test assumptions, agree what should change and get to a decision.
- Use evidence. Support recommendations with straightforward operational and customer signals, such as drop-off, feedback or usage. You do not need to code or write SQL.
- Make the case clearly. Write up findings in plain language and present options, trade-offs and next steps to senior management.
- Help make the change real. Support implementation of what is agreed and check whether it is working.
- Work across the company. Collaborate with product, engineering, operations and compliance so recommendations are realistic and can actually be delivered.
- Keep a simple record. Track the options considered and why a recommendation was made.
What we're looking for
- Experience as a Business Analyst, Systems Analyst, or in a similar role investigating how a process works and turning that into recommendations.
- Experience running workshops with business, technical and, where relevant, compliance stakeholders.
- Experience presenting options and recommendations to senior stakeholders.
- Comfortable working across teams without needing direct line management.
- Experience in digital products, payments, onboarding or other operationally complex environments is a plus.
- Experience taking a process change through to implementation is a plus.
- Significant relevant experience; a degree is not required.
What we offer
- Fully remote work.
- A 5-day work week.
- A supportive team that values open communication and collaboration.
- The opportunity to directly influence how the business operates.
- Voluntary health insurance or telemedicine.
- Compensation for professional development, including external courses, training, conferences, and webinars.
- English lessons with a professional teacher from day one.
- Access to our corporate library.
- Department: Operations Role: Business Analyst
Business Analyst employer: Kleos Space
Kleos Space is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in marketing operations. With a strong focus on employee growth, you will have the opportunity to collaborate closely with leadership from day one, enhancing your skills in HubSpot and automation while contributing to global go-to-market strategies. Located in a vibrant environment, Kleos Space offers unique advantages such as flexible working arrangements and a commitment to professional development, making it an ideal place for motivated individuals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Kleos Space!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Kleos Space, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Kleos Space
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Kleos Space’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
