Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage key client relationships and drive sales in biotechnology services.
- Company: Join a leading biotech firm revolutionising microbiology for various industries.
- Benefits: Enjoy competitive salary, bonuses, and leadership development in a supportive team.
- Why this job: Shape your career while making an impact in the biotech sector with diverse clients.
- Qualifications: Experience in account management or customer success, preferably in biotech or life sciences.
- Other info: Ideal for those passionate about building lasting client partnerships and driving growth.
The predicted salary is between 36000 - 60000 £ per year.
My client is a leading biotechnology company providing microbiology services to pharmaceutical, biotechnology, oil & gas, and food & drinks industries. We are seeking a dynamic and customer-focused Key Account Manager to manage and grow existing client relationships while supporting onboarding of new clients across microbiology and molecular biology services. You’ll play a critical role in driving sales revenue, ensuring customer satisfaction, and contributing to the growth of the business.
This role requires a blend of consultative sales, account management, and operational coordination — ideal for someone passionate about biotechnology and building lasting client partnerships. You will have the opportunity to shape sales processes, engage with clients across multiple industries and progress your career within the business as it grows.
Key Responsibilities- Account Management & Growth
- Serve as the primary point of contact for a portfolio of key clients across company service lines.
- Build trusted relationships to retain and expand existing accounts through upselling and cross-selling.
- Understand customer needs and ensure delivery of exceptional service, resolving issues proactively.
- Develop tailored proposals and quotations aligned with client requirements and budgets.
- Act as the bridge between scientific and commercial teams to set clear expectations and support delivery.
- Identify new revenue opportunities within existing accounts and develop action plans to realise them.
- Proven experience in account management or customer success, preferably within biotech, life sciences, or technical services sectors.
- Experience selling microbiology or molecular biology services.
- Strong commercial acumen with a consultative sales approach.
- Excellent interpersonal and communication skills, both verbal and written.
- Comfortable managing multiple accounts and priorities with a structured, detail-oriented approach.
- Familiarity with CRM systems (e.g., HubSpot, Salesforce) and a data-driven mindset.
- Competitive salary and bonus structure based on experience and performance.
- The opportunity to join a profitable, growing company at the cutting edge of industrial biotech.
- Supportive team environment and access to leadership development.
Key Account Manager (Scotland) employer: Kleboe Jardine Ltd
Contact Detail:
Kleboe Jardine Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager (Scotland)
✨Tip Number 1
Network within the biotechnology sector by attending industry events, conferences, and seminars. This will help you connect with potential clients and gain insights into their needs, which is crucial for a Key Account Manager role.
✨Tip Number 2
Familiarise yourself with the latest trends and developments in microbiology and molecular biology services. Being knowledgeable about the industry will enable you to engage more effectively with clients and demonstrate your expertise.
✨Tip Number 3
Practice your consultative sales approach by role-playing scenarios with friends or colleagues. This will help you refine your communication skills and prepare you for real-life client interactions where you need to understand and address their specific needs.
✨Tip Number 4
Research the company’s existing client base and identify key accounts that you could potentially expand. Having a clear strategy for upselling and cross-selling will show your proactive mindset during interviews.
We think you need these skills to ace Key Account Manager (Scotland)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the biotech or life sciences sectors. Emphasise any specific achievements related to client relationship management and sales growth.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for biotechnology and your consultative sales approach. Mention how your skills align with the responsibilities of the Key Account Manager role and provide examples of how you've successfully managed client relationships in the past.
Highlight Relevant Skills: In your application, clearly outline your interpersonal and communication skills, as well as your familiarity with CRM systems. Provide specific examples of how you've used these skills to drive sales and enhance customer satisfaction.
Showcase Your Understanding of the Industry: Demonstrate your knowledge of microbiology and molecular biology services in your application. Discuss any relevant industry trends or challenges and how you can contribute to the company's growth in this area.
How to prepare for a job interview at Kleboe Jardine Ltd
✨Research the Company
Before your interview, take some time to understand the biotechnology company and its services. Familiarise yourself with their microbiology and molecular biology offerings, as well as their client base in industries like pharmaceuticals and food & drinks. This knowledge will help you demonstrate your genuine interest and align your skills with their needs.
✨Prepare for Scenario-Based Questions
Expect questions that assess your account management skills and how you've handled client relationships in the past. Prepare specific examples of how you've successfully upsold or cross-sold services, resolved client issues, and built lasting partnerships. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Consultative Sales Approach
Highlight your consultative sales experience during the interview. Discuss how you identify customer needs and tailor your proposals accordingly. Be ready to explain how you bridge the gap between scientific and commercial teams to ensure client satisfaction and service delivery.
✨Demonstrate Your Data-Driven Mindset
Since familiarity with CRM systems is essential, be prepared to discuss your experience with tools like HubSpot or Salesforce. Share examples of how you've used data to drive sales strategies, manage multiple accounts, and track performance metrics. This will show your potential employer that you're organised and results-oriented.
