Business Development Manager (Hybrid)

KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a Business Development Manager for an exciting new opportunity, based in the UK. The Business Development Manager is expected to build a robust sales pipeline, to build relationships, and to grow new business. In this high-profile role you will initiate and manage direct sales/marketing efforts with targeted large law firms and corporations to increase revenue and build brand loyalty around our eDiscovery products and services across Europe. You will also be responsible for generating new legal and technical contacts in law firms and corporations to foster relationships and assist in project strategy and consultation on electronic evidence industry updates.

Working from the UK, the candidate must be confident, highly self-motivated, and able to gain credibility as a trusted advisor with lawyers at all levels including law firm partners, and our C-Level corporate clients, as well as serve as a collaborative and assertive liaison with corporate purchasing departments.

Responsibilities

• Sales and marketing activities are broad-based and include new business prospecting, management of existing accounts, networking, and occasional public speaking.
• Using established and new/be-spoke lead generation and prospecting methods, generate and close new project opportunities to achieve maximum revenue goals and personal objectives.
• Foster strong, meaningful, and commercial relationships at all levels within nominated accounts.
• Handle all customer contact professionally and promptly, providing the highest level of customer service, resulting in a high volume of activity.
• Manage customer expectations, ensuring that the highest level of education and consultancy is available.
• Liaise with all internal departments to ensure that opportunities are maximised with customers.
• Facilitate and conduct on-site seminars and presentations at prospective or current customer sites.
• Attend industry exhibitions, conferences, seminars, and networking events.
• Ensure that all account information is accurately entered into business systems and records are maintained.
• Manage workload and duties efficiently through effective use of time to ensure individual and company goals are met.
• Ad-hoc duties as may be required.

Qualifications

• Strong educational background is preferred.
• A proven track record of success in the UK is essential.
• Demonstrated ability to create new business development opportunities via phone and face-to-face meetings.
• Candidates will have a strong background of successfully selling eDiscovery services.
• Ability to sell at all levels.
• Experience in a consulting environment or capacity is advantageous.
• Contacts within corporate general counsel and law firms at partner level is desirable.
• Direct knowledge and/or experience in litigation, regulatory investigations/disputes, insolvency, competition, and anti-trust law would be an advantage as would an understanding of Electronic Discovery software tools.
• Excellent communication and interpersonal skills, confident, articulate, and professional.
• Strong relationship building ability.
• Highly developed listening skills: can clearly understand client needs and develop credible business value propositions.
• Strong computer skills with a good working knowledge of customer relationship management software.
• Excellent written ability; produces high quality reports and business correspondence.
• Strong attention to detail and analytical ability.
• A positive self-starter attitude, determination to succeed and commitment to teamwork are essential.
• Excellent written and verbal English is essential. Fluency in another European language would be advantageous.

What We Offer

• At KLD we invest in employees and their families by placing their wellbeing first.
• We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks.
• This position is hybrid, and we offer a high-performance laptop computer, options for wireless headset or external speaker, up to two 24" 2K monitors, and a mobile phone for business use.
• Life assurance.
• Private Medical Health Cover (currently with BUPA).
• Group Income Protection.
• 25 days annual leave.
• Contributory pension after completion of three months’ service and the option to join the Workplace Pension in line with statutory rules.
• Flexible Benefits including Season Ticket Loans and Ride 2 Work.
• Buy and sell up to 5 days of Holiday per year.
• Roll over 5 days of Holiday per year.
• Competitive salary (including bonuses and/or team incentives) and benefits package.
• Benefits which include private medical insurance and discounted dental care for both you and your immediate family.
• Income protection and death in service benefit.
• Company pension scheme with 6% employer contribution.
• Cycle to work scheme.
• Season ticket loans.
• Refer a friend, earn a bonus!
• Career progression and training opportunities.

Our Cultural Values

• Entrepreneurs at heart, we are a customer first team sharing one goal and one vision.
• We seek team members who are: Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses.
• Hungry - We all are driven internally to be successful and to continually expand our contribution and impact.
• Smart - We use emotional intelligence when working with one another and with clients.

Our culture shapes our actions, our products, and the relationships we forge with our customers.

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.