At a Glance
- Tasks: Engage with families, guide them through the admission process, and provide excellent customer service.
- Company: Join a leading early childhood education provider dedicated to nurturing young minds.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on teamwork and community.
- Why this job: Make a difference in children's lives while helping families navigate their educational journey.
- Qualifications: Strong communication skills and a passion for education are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Sarjapur and Varthur Crestwood
This is a full-time, on-site Admission Counselor role based at our Whitefield center. The Admission Counselor will serve as the primary point of contact for prospective families, handling inquiries via walk‑ins, phone, email, and digital channels, and providing accurate information about KLAY’s programs, curriculum, policies, and fees.
The role involves:
- Conducting center tours
- Presenting KLAY’s value proposition
- Addressing parent needs
- Guiding them through the end‑to‑end admission process from first interaction to enrollment and onboarding
- Maintaining and updating leads in the CRM
- Following up with prospective parents
- Meeting admission targets
- Collaborating closely with center staff and corporate teams to align on occupancy and revenue goals
- Supporting parent orientations
- Ensuring a welcoming front‑desk experience
- Preparing basic reports on inquiries and conversions
- Upholding KLAY’s standards of safety, transparency, and customer care
Qualifications:
- Strong Communication and Interpersonal skills to engage confidently and empathetically with parents, children, and internal stakeholders
- Proven Customer Service experience, with the ability to handle queries, resolve concerns, and provide a positive, trust‑building experience for families
- Sales skills, including lead management, follow‑up, and conversion, with comfort working toward defined admission and revenue targets
- Background or interest in Education or early childhood services, with an understanding of how to explain curricula, programs, and developmental outcomes to parents
- Additional beneficial qualifications: prior experience in admissions, front office, or counseling roles; basic proficiency with CRM or MS Office tools; strong organizational and record‑keeping abilities; ability to work on‑site during center operating hours; and a bachelor’s degree in any discipline (Education, Psychology, Business, or related fields preferred)
Admission Counselor in Whitefield employer: Klay Preschools and Daycare
KLAY is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for Admission Counselors to thrive. Located in the vibrant areas of Sarjapur and Varthur, employees benefit from a dynamic environment that fosters professional growth through ongoing training and development opportunities. With a strong emphasis on customer care and community engagement, KLAY offers a rewarding experience for those passionate about early childhood education and making a positive impact on families.
Contact Details:
Klay Preschools and Daycare Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Admission Counselor in Whitefield
✨Tip Number 1
Get to know the company inside out! Research KLAY’s programs and values so you can chat confidently about what makes them special. This will help you connect with parents and show that you’re genuinely interested in their needs.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable answering common questions parents might have. The more you practice, the more natural it’ll feel when you’re face-to-face with prospective families.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After meeting with parents, send a quick message thanking them for their time and offering to answer any further questions. This shows you care and keeps you top of mind as they make their decision.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be able to showcase your enthusiasm for the role right from the start. Let’s get you on board!
We think you need these skills to ace Admission Counselor in Whitefield
Some tips for your application 🫡
Show Your Passion for Education:When writing your application, let your enthusiasm for education and early childhood services shine through. We want to see how you connect with our mission and values, so share any relevant experiences or insights that highlight your passion.
Tailor Your Application:Make sure to customise your application for the Admission Counselor role. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Klay Preschools and Daycare
✨Know KLAY Inside Out
Before your interview, make sure you thoroughly research KLAY’s programs, curriculum, and values. This will not only help you answer questions confidently but also show your genuine interest in the role and the organisation.
✨Showcase Your Communication Skills
As an Admission Counselor, strong communication is key. Practice articulating your thoughts clearly and empathetically. You might even want to role-play common scenarios with a friend to get comfortable with handling inquiries and addressing concerns.
✨Demonstrate Customer Service Savvy
Prepare examples from your past experiences where you successfully resolved customer queries or built trust with clients. Highlighting your customer service skills will reassure the interviewers that you can create a positive experience for prospective families.
✨Be Ready for Sales Conversations
Since the role involves meeting admission targets, be prepared to discuss your approach to lead management and conversion. Think of specific strategies you've used in the past to achieve sales goals, as this will show your capability in driving results.
