At a Glance
- Tasks: Drive sales growth for our Customer Agent product and collaborate with teams to create revenue impact.
- Company: Join Klaviyo, a company that values diverse backgrounds and empowers creators.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic environment with opportunities for career advancement and collaboration.
- Why this job: Make a real impact in a high-visibility role focused on driving customer success.
- Qualifications: Proven sales experience, strong pipeline generation skills, and ability to work cross-functionally.
The predicted salary is between 50000 - 70000 £ per year.
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.
Klaviyo is seeking a Sales Specialist to accelerate growth of our Customer Agent product within K:Service. This is a dedicated, revenue-focused specialist seller role designed to drive pipeline generation, increase close rates, and work closely to support both internal Klaviyo sellers and partners on Customer Agent opportunities. This role is not a technical overlay or solutions architect position. Instead, it is a focused commercial specialist who partners closely with Account Executives, Product, and Solutions teams to create near-term revenue impact and drive Customer Agent adoption across segments.
The Product Specialist will report directly to the Segment Director and will be deployed strategically across:
- Pipeline generation initiatives
- High-priority in-flight pursuits
- Strategic partnership opportunities
- Upmarket expansion motions
This is a high-visibility role designed to create immediate impact and accelerate Customer Agent growth.
What you’ll do:
- Revenue Acceleration & Pipeline Generation
- Own dedicated pipeline generation efforts for Customer Agent within assigned segment
- Partner with AEs to identify, qualify, and advance Customer Agent opportunities
- Proactively source and create net-new Customer Agent pipeline
- Execute focused outbound and partnership-driven motions
- Deal Support & Conversion
- Engage in high-priority in-flight opportunities to improve win rates
- Lead Customer Agent discovery and value articulation conversations
- Position Customer Agent within broader K:Service value narrative
- Drive urgency and executive alignment in late-stage pursuits
- Strategic Partnership Activation
- Partner with leadership to activate RCS / Google partnership opportunities
- Identify accounts that can leverage Customer Agent in partnership contexts
- Coordinate with Product and GTM teams on joint execution strategies
- Cross-Functional Collaboration
- Work closely with Segment AEs, Product team, Solutions Architects, Marketing, and Partnerships
- Provide field feedback to Product to inform roadmap and positioning
- Help build repeatable Customer Agent sales plays
- Focus & Ownership
- Maintain singular focus on Customer Agent performance within segment
- Track and report pipeline creation, influenced revenue, and close rate impact
- Operate as the segment’s go-to commercial expert for Customer Agent
Who you are:
- Proven quota-carrying SaaS seller (Commercial, Corporate, or Mid-Market experience preferred)
- Strong pipeline generation skills
- Experience running complex, multi-stakeholder sales cycles
- Ability to drive urgency and executive alignment
- Comfort working cross-functionally with Product and Solutions
- Strong business acumen and storytelling skills
- Track record of outperforming quota
Enterprise Sales Specialist - Customer Agent in London employer: Klaviyo
At Klaviyo, we pride ourselves on fostering a diverse and inclusive work environment where every Klaviyo can thrive. Our commitment to employee growth is evident through our collaborative culture, which encourages innovation and empowers individuals to take ownership of their careers. Located in a vibrant area, we offer competitive benefits and unique opportunities for professional development, making Klaviyo an exceptional place for those looking to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise Sales Specialist - Customer Agent in London
✨Tip Number 1
Network like a pro! Reach out to current Klaviyos on LinkedIn or at industry events. Ask them about their experiences and get the inside scoop on what it’s really like to work there. This can give you a leg up when it comes to understanding the company culture and values.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Klaviyo’s Customer Agent product and think about how your skills can drive pipeline generation and revenue acceleration. Be ready to share specific examples of how you've done this in the past.
✨Tip Number 3
Showcase your storytelling skills during the interview. Klaviyo loves candidates who can articulate value and drive urgency. Practice telling your success stories in a way that highlights your impact and aligns with their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Klaviyo team. Let’s make it happen!
We think you need these skills to ace Enterprise Sales Specialist - Customer Agent in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your unique experiences align with the role of Enterprise Sales Specialist. We want to see how you can bring your own flair to the Customer Agent product!
Showcase Your Achievements:Don’t just list your responsibilities; we want to hear about your successes! Share specific examples of how you've driven pipeline generation or improved win rates in previous roles. Numbers speak volumes!
Be Authentic:We value diverse backgrounds and perspectives, so let your personality shine through in your application. Share your story and what makes you passionate about sales and the Customer Agent product.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you into the Klaviyo family!
How to prepare for a job interview at Klaviyo
✨Know Your Product Inside Out
Before the interview, make sure you understand Klaviyo's Customer Agent product thoroughly. Familiarise yourself with its features, benefits, and how it fits into the broader K:Service value narrative. This will help you articulate its value during discussions and show that you're genuinely interested in the role.
✨Showcase Your Sales Success
Prepare to discuss your previous sales experiences, especially those where you've successfully generated pipeline or closed deals. Use specific examples that highlight your quota-carrying achievements and how you've navigated complex sales cycles. This will demonstrate your capability as a proven SaaS seller.
✨Emphasise Collaboration Skills
Since this role involves working closely with Account Executives, Product teams, and Solutions Architects, be ready to share examples of how you've effectively collaborated in the past. Highlight any cross-functional projects you've been part of and how you contributed to their success.
✨Prepare Questions That Matter
Think of insightful questions to ask your interviewers about Klaviyo's growth strategies, the Customer Agent product roadmap, or how they measure success in this role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
