Account Director - Digital Transformation in London

Enterprise is our fastest growing segment, where global brands are consolidating their marketing and customer data onto Klaviyo and spending over seven figures a year with us. We have expanded beyond retail into hospitality, media, healthcare, and business services.You will go after some of the largest brands in the world, including Fortune 500 and Global 2000 companies, prospecting your way in and taking full responsibility for your pipeline target.Most of these companies run separate tools for email, SMS, customer data, and service. Once they are live, you will keep growing the account and lead the renewal.Research every account, find a way in, and build relationships where Klaviyo has none today. BDR, marketing, and partner leads add to the pipeline you build.Be the CEO of your territory. Build a plan for every named account, create and prospect into a relationship map, and pull in solutions engineering, value management, partners, and marketing at the right time.Find the real problem, put a number on it with the customer, and build a business case for the full platform that their finance team will support.Sell to the full buying committee. Run the mutual action plan, security and legal review, and procurement. Expand into more products and teams, spot risk early, and negotiate renewals that make room for growth.What you bring10+ years in enterprise software sales, with 7+ years selling to C-level executives from a field sales positionA proven hunter who has built pipeline from scratch through your own research and outreach, and closed new logos from itExperience selling into organizations above $1B in revenueA track record of closing annual contracts of $1M or moreAt or above quota in at least two of the last three years, on a multi-million dollar targetExperience leading complex deals from start to finish, coordinating your internal team and the customer's decision makersExperience running several complex deals that can last between nine and eighteen monthsMulti-product platform selling, with more than one product sold into the same accountA deep understanding of MEDDPICC and a value-based selling methodology, including building business casesDomain experience in MarTech, CDPs, customer engagement platforms, ecommerce, or an adjacent data platformPartner-led selling experience, and a record of winning competitive deals against existing platformsExperience growing existing accounts through expansion and renewalStrong executive presence, and fluency in CRM, forecasting, conversation intelligence, and AI toolsTravelThis role requires approximately 30 to 40 percent travel for customer meetings, executive briefings, partner work, and industry events.The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Base Pay Range in Local Currency:98,000—147,000 GBPThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.We provide accommodations as needed. For more information about how we process your personal data, see our Job Applicant Privacy Notice.Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.We will never ask for payment, bank details, or personal financial information as part of the application process. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.