Lead Payroll Analyst

This job is with Klaviyo, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.

About the Role

We’re looking for a Lead Payroll Analyst to join our Global Payroll team – a high-impact individual contributor role that combines deep payroll expertise with functional leadership. You’ll serve as the subject matter expert and day-to-day guide for our International Senior Payroll Specialist, while personally driving accuracy, compliance, and continuous improvement across our six-country EMEA and APAC payroll footprint. This is an exciting opportunity for an experienced payroll professional ready to step into a lead role – influencing how payroll operates globally, championing automation and AI-driven improvements, and partnering closely with People, Finance, and Tech teams to build a best-in-class function.

Job location: London, UK (3 days p/week in-office) Full-time permanent role

What You’ll Own

• Functional Leadership
  • Act as functional lead for international payroll operations across six countries: UK, Ireland, France, Germany, Singapore, and Australia
  • Provide day-to-day guidance, quality review, and mentorship to the International Senior Payroll Specialist
  • Serve as the primary escalation point for complex payroll queries, compliance issues, and vendor matters
  • Partner with the Global Payroll Manager to set team priorities, improve workflows, and ensure consistent delivery across all regions
• Global Payroll Execution
  • Own end-to-end payroll processing and sign-off for UK and Ireland, ensuring accuracy and on-time delivery every cycle
  • Oversee and review payroll delivery for France, Germany, Singapore, and Australia through CloudPay and in-country vendors
  • Manage and validate payroll inputs in Workday, ensuring data integrity from hire to pay
  • Ensure full compliance with local payroll legislation, tax law, and statutory requirements across all jurisdictions
• Finance & Compliance Partnership
  • Lead payroll reconciliations, variance analysis, and internal controls across all pay cycles
  • Own month-end and year-end payroll close activities with accounting partners
  • Support internal and external audits, providing documentation and analysis as needed
• Cross-Functional Collaboration
  • Partner closely with People Operations, HRBPs, Benefits, Finance, and People Tech to deliver a seamless employee payroll experience
  • Act as a subject matter expert in cross-functional projects, including system enhancements, benefits integration, and global mobility scenarios
• Innovation & Process Improvement
  • Identify and lead initiatives to streamline, automate, and modernize payroll processes
  • Champion the use of AI tools for data validation, anomaly detection, and payroll reporting insights
  • Document processes, build scalable playbooks, and drive standardization across the payroll team

What We’re Looking For

You’re an experienced payroll professional who brings technical depth, a collaborative mindset, and a natural instinct for leading others without needing a formal management title.

Required Experience

• 8+ years of payroll experience, with at least 3 years in a multi-country or global payroll environment
• Deep expertise in UK and/or Ireland payroll (essential) – you know the legislation, the nuances, and the edge cases
• Hands-on experience with payroll in at least two of the following: France, Germany, Singapore, Australia
• Experience providing guidance, review, or informal leadership to other payroll team members
• Proven track record of managing complex reconciliations, payroll controls, and compliance reporting

Systems & Tools

• Proficiency with Workday HCM and/or payroll input workflows
• Experience with CloudPay or a comparable global payroll aggregator/vendor platform
• Comfort with Excel or Google Sheets for data analysis and payroll reconciliation
• Exposure to or active interest in automation tools and AI applications within payroll or finance operations

Skills & Attributes

• High attention to detail with the ability to manage competing deadlines across time zones
• Strong analytical and problem-solving skills – you spot issues before they become problems
• Excellent communication skills; able to translate complex payroll topics for non-payroll stakeholders
• Proactive, self-directed work style with a continuous improvement mindset

Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency: €68.000—€102.000 EUR. This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.