Klaviyo is seeking a Manager, Customer Success in London to lead a team of Enterprise CSMs focused on the Mid-Enterprise segment across the EMEA region. You will balance people management, strategic planning, and hands-on client work to help high-growth customers achieve their objectives.
The role emphasizes coaching, data-driven strategy, and collaboration with Sales, Onboarding, and Product, with an emphasis on leveraging AI-enabled workflows to boost efficiency and account health.
#J-18808-LjbffrHead of Enterprise Customer Success - EMEA (Hybrid, London) employer: Klaviyo
Klaviyo is an exceptional employer that champions inclusivity and diversity, making it a vibrant workplace for all Klaviyos. Located in Dublin, we offer a dynamic work culture that prioritises employee growth through comprehensive training, mentorship, and a commitment to high performance. With generous benefits and a focus on empowering creators, Klaviyo provides a unique opportunity to thrive in a fast-paced SaaS environment while making a meaningful impact.