At a Glance
- Tasks: Lead a team to enhance customer experiences and drive growth in EMEA.
- Company: Join Klaviyo, a leader in marketing technology with an AI-first approach.
- Benefits: Enjoy a competitive salary and comprehensive benefits package.
- Other info: Opportunity for career advancement in a dynamic and innovative environment.
- Why this job: Make a significant impact by fostering partnerships and enhancing customer success.
- Qualifications: 8+ years in SaaS services and strong communication skills required.
The predicted salary is between 80000 - 100000 £ per year.
Klaviyo is seeking a Director of Professional Services for EMEA, responsible for leading the team of Implementation Consultants, Solution Architects, and Deliverability Strategists. You'll enhance customer experiences and foster partnerships with Sales and Customer Success to boost growth.
The role requires 8+ years in SaaS services and effective communication across executive levels. Knowledge of marketing tech is essential. The position offers a competitive salary range and comprehensive benefits, promoting an AI-first approach.
EMEA Director, Professional Services — Growth & Impact employer: Klaviyo
Klaviyo is an exceptional employer that champions inclusivity and diversity, making it a vibrant workplace for all Klaviyos. Located in Dublin, we offer a dynamic work culture that prioritises employee growth through comprehensive training, mentorship, and a commitment to high performance. With generous benefits and a focus on empowering creators, Klaviyo provides a unique opportunity to thrive in a fast-paced SaaS environment while making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Director, Professional Services — Growth & Impact
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A personal connection can make all the difference when it comes to landing that dream role.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. We want you to show how your experience aligns with their goals, especially in enhancing customer experiences and driving growth.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to companies you admire, like Klaviyo. Express your interest and share how you can contribute to their success.
✨Tip Number 4
Utilise our website to apply for roles. It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always looking for talent that can drive impact in the EMEA region!
We think you need these skills to ace EMEA Director, Professional Services — Growth & Impact
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the EMEA Director role. Highlight your 8+ years in SaaS services and any relevant marketing tech knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain how your background in leading teams and enhancing customer experiences makes you the perfect fit for us at Klaviyo.
Showcase Your Communication Skills:Since effective communication across executive levels is key, don’t forget to demonstrate this in your application. Share examples of how you've successfully collaborated with different teams in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Klaviyo
✨Know Your SaaS Inside Out
Make sure you brush up on your knowledge of SaaS services, especially in the context of marketing tech. Be ready to discuss how your experience aligns with Klaviyo's offerings and how you can enhance customer experiences.
✨Showcase Leadership Skills
As a Director, you'll be leading a team. Prepare examples that demonstrate your leadership style and how you've successfully managed teams in the past. Highlight any specific achievements that showcase your ability to drive growth and impact.
✨Communicate Like a Pro
Effective communication is key, especially at executive levels. Practice articulating your thoughts clearly and confidently. Think about how you can convey complex ideas simply, as this will resonate well with the interviewers.
✨Align with Klaviyo's AI-First Approach
Familiarise yourself with Klaviyo's AI-first strategy. Be prepared to discuss how you can leverage AI in professional services to improve customer outcomes and drive business growth. Showing that you understand their vision will set you apart.
