Senior HR Business Partner (GTM), EMEA New London, UK

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.

London, UK (Hybrid: 3 days p/ week in office)

Full-time permanent contract

The Role:

Joining as our Sr HR Business Partner - EMEA, you’ll own and execute Klaviyo’s HRBP Playbook, partnering with leaders across the UK, Ireland, France, Germany, and the broader EMEA region, often supporting them from a different location to your own. You’ll act as a thought partner for leaders and a trusted confidant to employees, coaching them on aligning teams to business objectives and enhancing team culture through learning and development, talent management, and performance management.

A key focus of this role is supporting Go-To-Market (GTM) teams across EMEA Sales, Customer Success, Marketing, and Partnerships. You’ll bring strong employment law expertise across multiple EMEA jurisdictions and navigate complex employee relations situations with confidence. Experience working with works councils is advantageous and welcomed.

Your Impact:

• Strategic HR Business Partnership: Provide strategic HR partnership and executive coaching to EMEA leaders and people managers across Sales, Customer Success, Marketing, and Partnerships (GTM functions), driving engagement, development, and retention.
• Employment Law & Employee Relations: Apply deep knowledge of employment law across multiple EMEA jurisdictions to give compliant, pragmatic guidance on complex employee relations issues.
• Diversity, Equity & Inclusion: Partner with the DEI team as an advocate, coach, and facilitator, helping leaders build diverse and inclusive teams.
• People Analytics & Organisational Strategy: Use data to identify people trends and translate them into recommendations, programs, and projects.
• Talent Management & Programme Delivery: Partner with the Talent Management COE to launch and run initiatives including performance reviews, succession planning, and org design.

What Success Looks Like:

• EMEA leaders treat you as a trusted advisor, you’re sought out for your expertise and perspective.
• You've built a strong, trusted presence across the UK, Ireland, France, Germany, and the wider EMEA region, despite operating across geographies.
• Employment law situations are handled with confidence, pragmatism, and without surprises.
• Your GTM clients report a measurably better partnership experience as Klaviyo scales across EMEA.
• People and org decisions are grounded in data and reflect a clear point of view, not just process.

Who You Are:

• Education and Experience: BA/ BSc degree in Human Resources or related field. 7+ years of experience as an HRBP, with a significant proportion of that time supporting EMEA-based organisations.
• EMEA Expertise & Employment Law: Deep pan-EMEA HR experience, with strong understanding of the cultural, legal, and organisational landscape across the region.
• Business Partnering Across Distance: Proven ability to build trust and deliver impact with leaders based outside your own location.
• Analytical & Change Capability: Ability to use people analytics to spot trends, build a case for investment, and measure whether people strategies are delivering results.

This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.