Partner Account Manager, Commercial (German-Speaker)

At Klaviyo, Partner Account Managers (PAM) pride themselves on being marketing and product experts. As our Commercial Partner Account Manager for EMEA (specifically for the DACH region), you will be responsible for building a long-term, deep, and mutually-beneficial relationship with Klaviyo’s marketing agencies and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.

You are responsible for articulating the value of Klaviyo’s software, differentiating Klaviyo from other solutions, managing business development referrals (and co-selling opportunities) to/from your partners, and coaching your partners on how to grow their business, including their profitability with Klaviyo.

How you’ll make an impact:

• Manage relationships: Nurture a portfolio of 40 partner relationships, serving as a trusted advisor.
• Drive partner growth: Develop and execute long-term strategies to help partners achieve their growth objectives with Klaviyo.
• Lead referrals and co-selling: Build and manage a lead referral pipeline between Klaviyo and your partners, identifying co-selling opportunities to drive mutual success.
• Showcase Klaviyo expertise: Articulate the value of Klaviyo’s platform, differentiating it from competitors and demonstrating how it can improve partners’ profitability and business outcomes.
• Operate with revenue goals: Be comfortable operating with revenue-focused objectives, ensuring partners contribute meaningfully to Klaviyo’s growth.
• Collaborate cross-functionally: Work closely with marketing, sales, and product teams to educate partners on platform enhancements and support their integration into their offerings.
• Travel: Spend up to 25% of your time travelling across the DACH region to build relationships and attend events when needed.

Experience:

• 2+ years in Partnerships, Channel, Account Management, or Commercial Customer Success roles within SaaS (preferably in MarTech or working with eCommerce-focused accounts).
• Proven ability to manage multiple accounts and relationships in a high-velocity, high-volume environment with a focus on driving partner productivity.

Languages:

• Fluent in English and German (written and verbal) essential.
• Business-fluent Spanish or Italian is a bonus!

Skills:

• Exceptional influencing and relationship-building abilities across all levels of seniority, with the capacity to navigate complex organizational structures.
• Adept at identifying and aligning partner goals with Klaviyo’s platform capabilities.

Mindset:

• Collaborative, strategic thinker with a creative approach to problem-solving.
• Passionate about building strong partnerships and delivering value.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast.
• You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Other Requirements:

• Willing and able to travel across the DACH region and rest of Europe as needed.

About Klaviyo:

We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in eCommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Equal Opportunity & AI Policy:

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.