Solutions Architect - Enterprise in London
Solutions Architect - Enterprise

Solutions Architect - Enterprise in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead technical strategy for high-stakes Enterprise deals and architect innovative solutions.
  • Company: Join Klaviyo, a dynamic tech company empowering creators to own their destiny.
  • Benefits: Enjoy competitive salary, bonuses, equity options, and comprehensive health benefits.
  • Why this job: Make a real impact by driving strategic revenue outcomes and prototyping cutting-edge solutions.
  • Qualifications: 5+ years in Solutions Engineering with expertise in marketing technology and AI tools.
  • Other info: Collaborative culture with opportunities for personal growth and mentorship.

The predicted salary is between 36000 - 60000 £ per year.

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.

About the Opportunity

The Sales team prides itself on being made up of marketing and product experts. We’re looking for a Senior Solutions Engineer who brings deep technical mastery, strategic thinking, and the ability to own the most complex, high-stakes Enterprise deals. This is a high-impact individual contributor role for someone who thrives in ambiguity, rolls up their sleeves to master our product at a molecular level, and uses AI and automation to punch above their weight.

As a Senior SE, you’ll be a trusted advisor to both customers and our sales organization — leading technical strategy in 6–7 figure deals, owning solution design, and setting the standard for Solutions Engineering excellence through your work.

What We Do as Solutions Engineers

  • We’re technical sellers who drive revenue by winning complex Enterprise deals.
  • Our job is to own the technical win — building champions, proving value, and ensuring prospects choose Klaviyo over the competition.
  • We work directly with customers to architect solutions that integrate seamlessly into their tech stacks, taking a consultant-first approach that builds confidence and secures technical buy-in.
  • Beyond closing deals, we use customer engagements as opportunities to prototype and ship improvements to Klaviyo.

How You’ll Make a Difference

  • Lead the Technical Win in High-Stakes, Complex Deals
  • Own technical strategy for the most complex Enterprise opportunities, navigating multi-layered stakeholder environments, competitive pressures, and sophisticated buying processes with minimal oversight.
  • Drive advanced technical discovery, uncovering nuanced pain points and proactively identifying differentiation opportunities.
  • Host technical workshops that align solutions to business outcomes, demonstrating executive presence and strategic communication.
  • Architect and execute Proof of Value plans that secure technical selection over competitors.
  • Partner closely with AEs on deal strategy, bringing competitive intelligence and industry expertise to influence outcomes.

Bring Subject Matter Expertise and Industry Leadership

  • Serve as a domain expert in marketing technology, CDPs, AI-driven personalization, analytics, and eCommerce.
  • Act as a go-to resource for competitive and industry landscape questions.
  • Build strong relationships with R&D, collaborating to drive positive outcomes and influence Klaviyo’s roadmap.
  • Contribute high-impact content to the SE Learning Library and mentor peers through example.

Operate with Deep Technical Mastery and Innovation

  • Become an expert across Klaviyo’s platform, from data pipelines and integrations to technical trade-offs between implementations.
  • Develop broad, advanced familiarity with web development, APIs, cloud computing, and modern software development practices.
  • Confidently coach experienced engineers on complex solution design.
  • Leverage AI tools and automation to scale impact and improve customer outcomes.
  • Prototype solutions and build proof-of-concepts that clearly demonstrate Klaviyo’s differentiation.

Who You Are

Required

  • 5+ years of experience in Solutions Engineering or Pre-Sales, with 3+ years leading technical strategy on high-complexity Enterprise deals (6–7 figures) with minimal oversight.
  • Familiarity with AI-assisted development tools (e.g. Codex, Claude Code) and emerging patterns such as MCP.
  • Strong domain knowledge in marketing automation, CDPs, eCommerce systems, analytics, or data engineering.
  • Advanced discovery and requirements-gathering skills across multi-layered stakeholder environments.
  • Executive presence with exceptional communication skills, from executive-level conversations to deep technical discussions.
  • Proven ability to manage objections, handle challenging conversations, and deliver strategic insights.

What Sets You Apart

  • You’ve used AI to scale your effectiveness through automation, research, solution design, or development.
  • You bring deep competitive intelligence and understand the landscape intimately.
  • You build strong R&D relationships and drive outcomes through influence rather than authority.
  • You roll up your sleeves, dig in, and become the expert.
  • You elevate team performance through example and enablement.
  • You thrive in ambiguity and fast-moving environments.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

Solutions Architect - Enterprise in London employer: Klaviyo Inc.

At Klaviyo, we foster a vibrant work culture that celebrates diversity and empowers our employees to thrive. As a Solutions Architect in our dynamic team, you'll enjoy generous benefits, opportunities for professional growth, and the chance to innovate with cutting-edge technology in a collaborative environment. Join us in our mission to help creators own their destiny while making a meaningful impact in the world of marketing technology.
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Contact Detail:

Klaviyo Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Solutions Architect - Enterprise in London

✨Tip Number 1

Network like a pro! Reach out to current Klaviyos on LinkedIn or at industry events. Ask them about their experiences and get the inside scoop on what it’s really like to work there. This can give you a leg up when it comes to interviews.

✨Tip Number 2

Prepare for those tricky technical questions! Brush up on your knowledge of marketing technology, AI tools, and solution design. We want to see how you think on your feet, so practice explaining complex concepts in simple terms.

✨Tip Number 3

Show us your passion for problem-solving! During interviews, share examples of how you've tackled complex challenges in the past. We love hearing about your creative solutions and how you’ve made an impact in previous roles.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Klaviyo team. Let’s make it happen!

We think you need these skills to ace Solutions Architect - Enterprise in London

Technical Mastery
Strategic Thinking
Solutions Engineering
AI-Assisted Development Tools
Marketing Technology Expertise
CDPs Knowledge
eCommerce Systems Understanding
Advanced Discovery Skills
Requirements-Gathering Skills
Executive Communication Skills
Objection Management
Relationship Building with R&D
Prototyping Solutions
Cloud Computing Familiarity
APIs Knowledge

Some tips for your application 🫡

Be Yourself: At StudySmarter, we love unique backgrounds and experiences. Don’t stress if you don’t tick every box in the job description. Just be genuine and let your personality shine through!

Tailor Your Application: Make sure to customise your CV and cover letter for the Solutions Architect role. Highlight your relevant experience and skills that align with what Klaviyo is looking for. We want to see how you can make a difference!

Showcase Your Technical Skills: Since this role involves deep technical mastery, don’t hold back on showcasing your expertise. Include specific examples of past projects or solutions you've architected that demonstrate your capabilities.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Klaviyo Inc.

✨Know Your Stuff

Make sure you have a deep understanding of Klaviyo's platform and the marketing technology landscape. Brush up on your knowledge of CDPs, AI-driven personalisation, and analytics. Being able to discuss these topics confidently will show that you're not just familiar with the industry but are also ready to lead technical strategy.

✨Showcase Your Problem-Solving Skills

Prepare to discuss specific examples where you've navigated complex deals or solved challenging problems. Think about how you’ve used AI tools or automation in your previous roles to enhance outcomes. This will demonstrate your ability to think strategically and adapt to high-stakes situations.

✨Engage with the Interviewers

Don’t just answer questions; engage in a dialogue. Ask insightful questions about Klaviyo’s approach to solutions engineering and how they tackle challenges. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.

✨Demonstrate Executive Presence

Practice articulating your thoughts clearly and confidently. Whether discussing technical details or strategic insights, your communication style should reflect an executive presence. This is crucial when leading workshops or engaging with stakeholders, so be prepared to showcase this skill during your interview.

Solutions Architect - Enterprise in London
Klaviyo Inc.
Location: London

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