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- Tasks: Ensure smooth partner experiences and high-quality product integrations.
- Company: Join Klarna, a leader in e-commerce and payments.
- Benefits: Competitive salary, flexible work options, and growth opportunities.
- Why this job: Make a real impact in the fast-paced world of e-commerce.
- Qualifications: 3+ years in software solutions or system integration required.
- Other info: Collaborative environment with a focus on innovation and problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
You will be responsible for ensuring our partners have a smooth experience while implementing our products and solutions, guaranteeing high-quality integrations. Working closely with our partners and Klarna’s product and engineering teams, you will deepen your knowledge of the e-commerce and payments industry, as well as the underlying system and vendor landscape. Your insights will be invaluable in providing feedback on Klarna’s products.
As part of the Delivery/Implementation team, you will:
- Support the management of multiple partners and concurrent projects.
- Maintain integrations and troubleshoot issues, providing operational support as needed.
- Collaborate with other internal teams to define the overall solution and scope of partner integrations.
- Drive priorities for the development team aligned with solution design and scope.
- Understand Klarna products’ architecture and design to support successful integrations.
- Ensure Klarna quality standards are exceeded for partner integrations.
- Manage reported issues and coordinate their resolution.
- Set standards and processes for best practices in partner integrations.
- Provide internal training, documentation, and knowledge sharing on partner systems and integrations.
- Communicate with our distribution partners via messaging, phone, video call, email, and on-site during workshops and demos.
- Use Klarna tools to communicate and coordinate across various teams.
Who You Are:
- 3+ years of software solution or system integration experience.
- Proven track record of building solutions and achieving goals with a structured and analytical approach.
- Excellent written and verbal communication skills.
- Familiarity with e-commerce shop systems or payment systems, specifically platforms and plugins.
- Self-motivated individual who takes ownership and drives solutions.
Awesome to Have:
- Exceptional listening and communication skills for different audiences.
- Ability to handle client situations confidently and humbly based on facts.
- Attention to detail to structure larger projects into deliverables.
- Genuine curiosity and strong technical understanding.
- Passion for solving problems.
Please include a CV in English.
Delivery Manager employer: Klarna
Contact Detail:
Klarna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce and payments industry, especially those who work at Klarna. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in past projects. This will demonstrate your analytical approach and ability to drive solutions, which is key for a Delivery Manager.
✨Tip Number 3
Be prepared to discuss integrations! Brush up on your knowledge of software solutions and system integrations, as well as Klarna’s products. This will help you communicate effectively with both partners and internal teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Klarna team.
We think you need these skills to ace Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Delivery Manager role. Highlight your experience in software solutions and system integrations, and don’t forget to showcase your communication skills. We want to see how you can bring value to our team!
Showcase Your Experience: When writing your application, focus on your past experiences that align with the job description. Talk about specific projects where you managed multiple partners or tackled integration challenges. This will help us see your problem-solving skills in action!
Be Clear and Concise: Keep your written application clear and to the point. Use bullet points for easy reading and make sure to proofread for any typos. We appreciate attention to detail, and it shows you care about your application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can explore more about Klarna while you’re at it!
How to prepare for a job interview at Klarna
✨Know Your Stuff
Make sure you understand Klarna's products and the e-commerce landscape. Brush up on their payment systems and integration processes. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience with software solutions and system integrations. Highlight how you've managed multiple projects and resolved issues, as this aligns perfectly with what they’re looking for.
✨Communicate Clearly
Since the role involves a lot of communication with partners and internal teams, practice articulating your thoughts clearly. Use examples to illustrate your points and ensure you can explain complex concepts in simple terms.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, project management processes, and how success is measured in the role. This shows your interest in the position and helps you gauge if it’s the right fit for you.
