At a Glance
- Tasks: Deliver top-notch customer service and assist in smooth food and beverage operations.
- Company: Join a vibrant team at Klarent and Hilton Worldwide.
- Benefits: Enjoy amazing discounts, learning opportunities, and free leisure club access.
- Other info: Great career progression and fun social events await you!
- Why this job: Be part of a dynamic environment where your passion for service shines.
- Qualifications: Team leadership skills and a friendly attitude are key; experience is a plus.
The predicted salary is between 24000 - 30000 € per year.
Responsibilities include being totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach. Assist with the service of guests, ensuring all guests receive efficient, professional service at all times and exceeding their expectations. Assist the Food and Beverage Manager with the smooth operation of the department. Have a strong knowledge of the hotel’s products and standards. Ensure all health and safety / food compliance is adhered to.
Person:
- Team leader
- Confident communicator
- Friendly and open
- Resilient and hardworking
- Passion for excellent customer service
- Experience in a busy food and beverage operation is ideal but not essential
- Willing to adapt and develop
Benefits:
- Amazing discounts on food, drink and accommodation throughout Klarent and Hilton Worldwide
- Huge opportunities for learning, development and progression
- Excellent rates for friends and family
- Employee assistance program
- Free use of the leisure club where applicable
- Long service awards
- Recognition awards
- Refer a friend bonus
- Annual social events
- Free parking where applicable
- Staff meals on duty
- Uniform provided
Food and Beverage Supervisor in Surrey employer: KLARENT HOSPITALITY
As a Food and Beverage Supervisor at our esteemed hotel, you will thrive in a vibrant work culture that prioritises exceptional customer service and employee development. With fantastic benefits including discounts across Klarent and Hilton Worldwide, opportunities for progression, and a supportive environment that values your contributions, this role offers a rewarding career path in a dynamic setting. Join us to be part of a team that celebrates achievements and fosters personal growth while enjoying perks like free leisure club access and annual social events.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor in Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Klarent and Hilton Worldwide. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your passion for great service.
✨Tip Number 3
Show off your teamwork skills! As a Food and Beverage Supervisor, you'll be leading a team. Be prepared to discuss how you've successfully worked with others in the past, and how you can motivate and support your colleagues to create a fantastic dining experience for guests.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm for the role but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Food and Beverage Supervisor in Surrey
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your passion for excellent customer service in your application. We want to see how you’ve gone above and beyond to exceed guest expectations in previous roles.
Be Yourself:Let your personality shine through! We’re looking for friendly and open communicators, so don’t be afraid to show us who you are in your written application.
Demonstrate Your Team Spirit:As a potential team leader, it’s important to showcase your ability to work well with others. Share examples of how you’ve collaborated with colleagues to create a positive environment.
Tailor Your Application:Take the time to tailor your application to the Food and Beverage Supervisor role. Mention any relevant experience or skills that align with the responsibilities outlined in the job description.
How to prepare for a job interview at KLARENT HOSPITALITY
✨Know Your Stuff
Make sure you have a solid understanding of the hotel’s products and standards. Brush up on the menu items, special offers, and any unique services they provide. This will show that you're genuinely interested and prepared to deliver excellent customer service.
✨Show Off Your People Skills
As a Food and Beverage Supervisor, communication is key. Be ready to demonstrate your ability to connect with guests and team members alike. Share examples from your past experiences where you’ve successfully handled customer queries or resolved issues with a friendly approach.
✨Emphasise Your Adaptability
The role requires someone who can adapt and develop in a busy environment. Prepare to discuss times when you've had to think on your feet or adjust to unexpected changes. This will highlight your resilience and hardworking nature, which are essential for this position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
