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- Tasks: Keep our luxury hotel sparkling clean and welcoming for guests.
- Company: Join The Caledonian Edinburgh, a historic hotel with over 120 years of Scottish hospitality.
- Benefits: Enjoy competitive pay, free meals, discounts, and personal development opportunities.
- Why this job: Be part of a team that values excellence and creates memorable guest experiences.
- Qualifications: No specific experience required, just a passion for cleanliness and guest satisfaction.
- Other info: Flexible hours and opportunities for growth in the exciting world of hospitality.
Contract type: Permanent
Hours: Full Time
Posted date: 21/04/2025
Our Story:
The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site.
Located in the heart of Scotland’s capital, we are proud to celebrate The Caledonian’s stories, anecdotes and memories over the last 120 years in Edinburgh. We would love for you to embark on the journey to our next chapter, The Caley Way! We’re delighted to be recruiting for our newly reimaged bedrooms and guest experience. At The Caledonian Edinburgh, the comfort of our guests is of paramount importance and this commitment is reflected in each guest room. Our rooms and suites have been designed to depict the vast landscape of Scotland and its stories. Drawing inspiration from the original Caledonian Railway crests set atop the hotel’s Grand Staircase, the newly reimaged guest rooms and suites celebrate three of Scotland’s prominent cities, and previous capital cities, Edinburgh, Stirling and Inverness.
Our Management Company:
As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take great pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth.
- Competitive Hourly Rate of £13.39
- Free and healthy meals when on duty.
- 50% off our Food & Beverage Venues – The Court & Caley Bar
- Discounted use of Leisure Facilities
- Stays in our hotels at discounted prices
- Go Hilton Recognition Platform
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&Cs apply
- 28 Day of Annual Leave, increasing with long service
- Flexibility to purchase additional holiday days
- We can coach, train and develop you to help find your passion – whether it is exploring your first role or your next step in the exciting world of hospitality!
The Role:
As a Public Area Cleaner at The Caledonian Edinburgh, you will play a crucial role in maintaining the impeccable reputation of our luxury property by ensuring that all public spaces and back-of-house areas are consistently presented to the highest standards of cleanliness, hygiene, and safety. Your attention to detail and dedication to delivering superior service will directly contribute to creating an inviting, elegant environment for both our guests and team members. This role is essential in ensuring that every guest experiences an environment of comfort, elegance, and care throughout their stay. Key responsibilities will include:
• Maintaining cleanliness and hygiene in all public and back-of-house areas, adhering to the hotel’s established standards.
• Ensuring the safety and security of guests, team members, and hotel property, respecting privacy and adhering to company policies.
• Collaborating with team members to address and resolve any queries or challenges that may arise, ensuring overall guest satisfaction and well-being.
• Assisting management in achieving operational goals, consistently delivering high performance.
• Training new team members on departmental procedures, standards, and best practices.
• Participating in system development initiatives and quality enhancement projects.
• Providing support to the housekeeping team and assisting in room attendant, linen, and laundry operations when needed.
• Engaging in Brand Culture Programs and contributing to Health and Safety Committees.
What We Desire:
We are looking for a dedicated and passionate individual who strives to make a positive impact on the guest experience through outstanding service, attention to detail, and a commitment to luxury standards.
- A proactive, guest-centric approach, with a keen attention to detail.
- A commitment to maintaining high levels of cleanliness, safety, and hygiene throughout all public areas.
- A strong work ethic and a collaborative, team-oriented attitude.
- The ability to manage time efficiently and handle multiple priorities with grace and professionalism.
- A positive attitude and the ability to engage with guests in a friendly, approachable manner.
If you are a motivated individual with a passion for creating a memorable guest experience and maintaining the highest standards of cleanliness and service, we invite you to apply to join our esteemed team at The Caledonian Edinburgh.
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Public Area Cleaner employer: KLARENT HOSPITALITY
Contact Detail:
KLARENT HOSPITALITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Cleaner
✨Tip Number 1
Familiarise yourself with The Caledonian Edinburgh's history and values. Understanding their commitment to Scottish hospitality will help you align your responses during any interviews, showcasing your enthusiasm for the role.
✨Tip Number 2
Highlight your attention to detail in conversations with the hiring team. Since the role focuses on maintaining high cleanliness standards, sharing specific examples of how you've ensured cleanliness in previous roles can set you apart.
✨Tip Number 3
Demonstrate your teamwork skills by discussing past experiences where you collaborated effectively with others. This is crucial for a Public Area Cleaner, as you'll be working closely with various departments to ensure guest satisfaction.
✨Tip Number 4
Prepare to discuss your proactive approach to guest service. Think of instances where you went above and beyond to enhance a guest's experience, as this aligns perfectly with the hotel's focus on luxury standards.
We think you need these skills to ace Public Area Cleaner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning or hospitality. Emphasise any previous roles where you maintained cleanliness and hygiene standards, as this is crucial for the Public Area Cleaner position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to maintaining high cleanliness standards. Mention specific examples of how you've contributed to guest satisfaction in past roles.
Highlight Teamwork Skills: Since collaboration is key in this role, be sure to mention any experiences where you worked effectively within a team. This could include training new staff or resolving challenges together.
Showcase Attention to Detail: Provide examples in your application that demonstrate your attention to detail. This could be through specific tasks you've completed in previous jobs that required meticulousness, such as ensuring all areas were spotless and safe.
How to prepare for a job interview at KLARENT HOSPITALITY
✨Research the Hotel's History
Before your interview, take some time to learn about The Caledonian Edinburgh's rich history and its significance in Scottish hospitality. Being able to discuss the hotel's legacy will show your genuine interest in the role and the establishment.
✨Demonstrate Attention to Detail
As a Public Area Cleaner, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature made a difference in cleanliness or guest satisfaction.
✨Showcase Your Team Spirit
This role requires collaboration with other team members. Share examples of how you've worked effectively in a team setting, highlighting your ability to support colleagues and contribute to a positive work environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle multiple priorities. Think of scenarios where you successfully managed challenges in a previous job, particularly in maintaining cleanliness or guest service.
