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- Tasks: Deliver exceptional guest experiences at meetings and events while supporting team operations.
- Company: Join the Klarent Hospitality Group, a modern and welcoming hotel brand.
- Benefits: Enjoy cash incentives, free meals, discounted stays, and personal development opportunities.
- Why this job: Be part of a dynamic team that values hard work and offers growth potential.
- Qualifications: Positive attitude, teamwork skills, and a passion for delivering great customer service.
- Other info: Flexible shifts available, with opportunities for apprenticeships and career advancement.
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service., A Meeting and Events Operative As a Meeting and Events Operative , you are responsible for delivering operations to deliver an excellent Guest and Member experience. A Meeting and Events Operative will also be required support or tasks outlined and assigned within the function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Meeting and Events Operative
- Able to work in all areas of Meeting and Events including Bar, Restaurant, and Room Service
- Welcome guests in a polite and friendly manner
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Ensure cleanliness of work areas
- Ensure compliance of brand standards
- Support depatment needs and the needs of the team
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
Passionate and willingness to learn - Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Ambitious and hard working
- Excellent standards
- Good organisational / time management skills.
- Resilient, creativity, able multitask and can work under pressure
- Good command of English language to enable communication with the kitchen team.
- Ability to work morning, afternoon/evening, and weekends
- Passion for food and able to deliver exceptional customer experiences all the time
- Is the Meeting and Event Operative for you for you, do you have you the skill set and experience to take on this role? Then what\’s stopping you?
Located in the heart of England, just off the M6, you\’ll find our DoubleTree by Hilton Coventry hotel. Newly refurbished and welcoming, this modern hotel is a top choice for business travellers, convention attendees and families. Savor our signature, warm chocolate chip cookie and enjoy the various amenities designed for a comfortable stay.
Unwind in a spacious guest room with complimentary WiFi access, an LCD TV, tea and coffee making facilities and 24-hour room service. Upgrade to a deluxe room to enjoy extra perks including fluffy bathrobes, slippers, Nespresso coffee machine and a one-hour extended check out. Opt for a suite with more space, premium bathroom amenities, late check-out and mineral waters awaiting your arrival. Ask our friendly team about the accessible and connecting rooms. Relax at our LivingWell Spa with a personalized beauty treatment, aqua class, steam or leisurely lap swim. Business meetings for all sizes are easy to plan and manage with our refreshed conference space for up to 600 guests and available on-site parking. Stop by The Larder Bar for your morning Starbucks coffee, a business lunch or a late night drink. Sit a while at our on-site restaurant, The Larder, serving British cuisine with a contemporary twist. Experience post-war charm enhanced with retro-styling of a country house pantry.
Would you like to work for a company that gives you:
- £250, up to £1000 cash incentives when referring a friend to come and join our team – T&C\’s apply
- Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us:
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities – \”Hotel specific\”
- Free Car Parking – \”Hotel specific\”
- Stays in our hotels at discounted prices or
- Even free stays in our hotels as one of our rewards & recognition incentives,
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&C\’s apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment
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Meeting & Events Operative employer: KLARENT HOSPITALITY
Contact Detail:
KLARENT HOSPITALITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting & Events Operative
✨Tip Number 1
Get to know the company culture! Before your interview, check out Klarent Hospitality Group's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Meeting & Events Operative, especially your ability to multitask and deliver exceptional customer experiences.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, and showing that you care about your appearance reflects your commitment to the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Meeting & Events Operative
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you can make our guests smile.
Tailor Your Application: Make sure to tailor your application to the Meeting & Events Operative role. Highlight your relevant experience and skills that match the job description, like your ability to multitask and work under pressure.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Klarent Hospitality Group!
How to prepare for a job interview at KLARENT HOSPITALITY
✨Know the Brand
Before your interview, take some time to research the Klarent Hospitality Group and its values. Understanding their commitment to guest experience and employee development will help you align your answers with what they’re looking for.
✨Show Your Passion
As a Meeting & Events Operative, enthusiasm is key! Be ready to share examples of how you've gone above and beyond to create memorable experiences for guests. This will demonstrate your genuine interest in the role and the hospitality industry.
✨Prepare for Situational Questions
Expect questions that assess your ability to handle various scenarios, like managing guest queries or working under pressure. Think of specific instances from your past experiences where you successfully navigated similar situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or opportunities for growth within the company. This shows your eagerness to be part of their team and your ambition to develop your career.