At a Glance
- Tasks: Provide exceptional service to members and guests at our health club.
- Company: Join the Klarent Hospitality Group, a leader in leisure and hospitality.
- Benefits: Earn cash incentives, enjoy free meals, and discounted hotel stays.
- Why this job: Be part of a passionate team and make guests smile every day.
- Qualifications: Positive attitude, teamwork skills, and a passion for health and fitness.
- Other info: Great opportunities for personal development and fully funded apprenticeships.
The predicted salary is between 20000 - 30000 Β£ per year.
Overview
Leisure Operative role within the Health Club, responsible for welcoming members and guests, handling queries, assisting on the gym floor, supervising the swimming pool, and maintaining general cleaning in line with health and safety standards.
Responsibilities
- Welcoming members and guests at reception
- Managing guest queries efficiently
- Assistanting guests on the gym floor, supervising the swimming pool, and maintaining cleanliness of facilities
- Compliant with Health and Safety standards, COSHH, and statutory obligations
- Evening and weekend work required; shifts vary with business levels
Qualifications / Required attributes
- Positive and friendly attitude β able to make guests feel welcome
- Team player
- Enthusiastic about health and fitness
- Deliver exceptional customer service to guests
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Leisure Operative employer: KLARENT HOSPITALITY
Contact Detail:
KLARENT HOSPITALITY Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Leisure Operative
β¨Tip Number 1
Get to know the company! Research Klarent Hospitality Group and their values. When you show genuine interest in their brand during interviews, itβll set you apart from other candidates.
β¨Tip Number 2
Practice your customer service skills! As a Leisure Operative, you'll be interacting with guests all the time. Role-play common scenarios with friends or family to boost your confidence.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insider tips and might even refer you for the job, which is always a bonus!
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Leisure Operative
Some tips for your application π«‘
Show Your Passion: Let us see your enthusiasm for health and fitness shine through in your application. Share any relevant experiences or hobbies that highlight your passion for the industry β itβll make you stand out!
Tailor Your CV: Make sure your CV is tailored to the Leisure Operative role. Highlight your customer service skills and any experience you have in a similar environment. We want to see how you can contribute to our team!
Be Professional: Since we pride ourselves on exceptional service, ensure your application reflects professionalism. Use clear language, check for typos, and keep it neat. First impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy!
How to prepare for a job interview at KLARENT HOSPITALITY
β¨Know the Company
Before your interview, take some time to research Klarent Hospitality Group. Understand their values, mission, and what they offer to both employees and guests. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
β¨Showcase Your Customer Service Skills
As a Leisure Operative, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to create a welcoming atmosphere and how you handle difficult situations with grace.
β¨Demonstrate Your Passion for Health and Fitness
Since the role involves working in a health club, express your enthusiasm for fitness and well-being. Share any personal experiences or qualifications related to health and fitness that can set you apart. This shows that youβre not just looking for a job, but that youβre passionate about the industry.
β¨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within the company. This not only shows your interest but also helps you determine if this is the right fit for you.