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For Companies At a Glance
- Tasks: Join our team to deliver top-notch customer service in various hospitality areas.
- Company: Klarent Hospitality operates branded hotels across the UK and Ireland, focusing on staff growth.
- Benefits: Enjoy cash incentives, free meals, discounted hotel stays, and personal development opportunities.
- Why this job: Be part of a friendly team, enhance your skills, and create memorable guest experiences.
- Qualifications: A positive attitude, good communication skills, and a willingness to learn are essential.
- Other info: This is a permanent, full-time role located at Doubletree by Hilton Bristol North.
Overview
Food & Beverage Operative role at Klarent Hospitality
Job Ref: AM14903
Branch: Doubletree by Hilton Bristol North
Location: Doubletree by Hilton Bristol North, Bristol
Salary/Benefits: Competitive Salary
Contract type: Casual
Hours: Part Time
Hours per week: 0
Posted date: 16/10/2025
Closing date: 18/11/2025
The Role
- Food & Beverage Operative supports their team in delivering exceptional customer service
- Your working areas may vary i.e, F&B Operative may work in the: Bar, Restaurant, Breakfast, Room Service and/or Conference and Events
- You will be the face of the outlet, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience
- Welcome guests in a polite and friendly manner, consistently demonstrating great customer service
- Have a visible presence within your working area
- Ensure that all customer requests and queries are responded to promptly and effectively
- Able to learn from points of complaints to enhance future customer service
- Deal with guest complaints and reacts in a friendly and efficient manner, always ensuring guest satisfaction
- Have a good insight knowledge of hotel and the hotel’s products
Responsibilities and Benefits
- Rewards & benefits include: meals provided on shift, discounts or free use of hotel leisure facilities, free car parking, and other hotel-specific perks
- Opportunities for personal development within the hotel group, fully funded apprenticeships (T&C\’s apply)
- Annual holidays entitlements inclusive of Bank Holidays; option to buy additional holiday entitlements; pension enrolment
Does this sound like you?
- Passionate and willingness to learn
- Positive attitude and someone who makes guests smile
- Friendly, caring, and good team player
- Ambitious and hardworking
- Good organisational/time management skills
- Resilient, creative, able to multitask and work under pressure
- Good command of English and excellent grooming standards
- Ability to work mornings, afternoons/evenings, and weekends
- Deliver exceptional customer experiences
About Klarent Hospitality
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive performance and growth, and we are recruiting for a Food & Beverage Operative. We offer opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio.
Location and Facilities
DoubleTree by Hilton Bristol North offers accessible location near M4/M5 with modern hotel facilities including LivingWell Health Club and Brunel\’s Hat Restaurant. The hotel provides 24-hour room service, meeting and event spaces, and a range of guest services.
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Food & Beverage Operative employer: KLARENT HOSPITALITY
Contact Detail:
KLARENT HOSPITALITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Operative
✨Tip Number 1
Familiarise yourself with the Klarent Hospitality brand and its values. Understanding their commitment to exceptional customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of specific examples from your past experiences. Highlight how you handled difficult situations or went above and beyond for guests, as this is crucial for a Food & Beverage Operative role.
✨Tip Number 3
Demonstrate your passion for the hospitality industry by staying updated on current trends and best practices. This knowledge can set you apart and show your enthusiasm for the role during any conversations with the hiring team.
✨Tip Number 4
Network with current or former employees of Klarent Hospitality if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Food & Beverage Operative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Food & Beverage Operative position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service, teamwork, and any previous roles in hospitality. Use bullet points for clarity and focus on achievements that demonstrate your ability to deliver exceptional customer experiences.
Write a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your desire to contribute to Klarent Hospitality. Mention specific examples of how you've handled customer complaints or provided excellent service in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at KLARENT HOSPITALITY
✨Showcase Your Customer Service Skills
As a Food & Beverage Operative, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to handle complaints with a friendly and efficient approach.
✨Demonstrate Team Spirit
This role requires working closely with others, so it's important to show that you can be a team player. Discuss experiences where you've collaborated effectively with colleagues to achieve a common goal or improve service.
✨Know the Company and Its Offerings
Familiarise yourself with Klarent Hospitality and its brand portfolio. Understanding their values and the services they offer will help you tailor your responses and show genuine interest in the company during the interview.
✨Exude Positivity and Passion
A positive attitude can make a huge difference in hospitality. Be enthusiastic about the role and express your willingness to learn and grow within the company. This will resonate well with interviewers looking for ambitious candidates.
