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- Tasks: Join our team to deliver top-notch customer service in various hospitality areas.
- Company: Klarent Hospitality operates branded hotels across the UK and Ireland, focusing on staff growth.
- Benefits: Enjoy cash incentives, free meals, discounted hotel stays, and personal development opportunities.
- Why this job: Be part of a friendly team, enhance your skills, and create memorable guest experiences.
- Qualifications: A positive attitude, good communication skills, and a willingness to learn are essential.
- Other info: This is a permanent, full-time role located at Doubletree by Hilton Bristol North.
DoubleTree by Hilton Bristol North is seeking a Food & Beverage Operative to join our dynamic team. This role will support guests on evening and weekend shifts, delivering exceptional customer service.
Responsibilities
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- To assist with the service of our guests, ensuring all guests receive efficient, professional service at all times and exceeding their expectations.
- The role will require evening & weekend work and shifts will vary depending on the level of business.
Qualifications
- Team Player
- Confident Communicator
- Resilient and Hardworking
- Passion for Excellent Customer Service
- Experience in a Busy Food and Beverage operation (ideal but not essential)
Benefits
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
- Excellent location, easily accessible from M4 and M5 motorways and only 8 miles from Bristol\’s bustling city centre
- We proudly serve Starbucks Coffee in the hotel
- Recently refurbished bedrooms with modern amenities
- Brunel\’s Hat Restaurant and Lounge Bar, and 24 hour room service
- Flexible meeting and banquet space for events and weddings with up to 180 guests
- LivingWell Health Club with fitness centre, swimming pool, sauna, spa pool and steam room
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Food & Beverage Operative employer: KLARENT HOSPITALITY
Contact Detail:
KLARENT HOSPITALITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Operative
✨Tip Number 1
Familiarise yourself with the Klarent Hospitality brand and its values. Understanding their commitment to exceptional customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of specific examples from your past experiences. Highlight how you handled difficult situations or went above and beyond for guests, as this is crucial for a Food & Beverage Operative role.
✨Tip Number 3
Demonstrate your passion for the hospitality industry by staying updated on current trends and best practices. This knowledge can set you apart and show your enthusiasm for the role during any conversations with the hiring team.
✨Tip Number 4
Network with current or former employees of Klarent Hospitality if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Food & Beverage Operative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Food & Beverage Operative position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service, teamwork, and any previous roles in hospitality. Use bullet points for clarity and focus on achievements that demonstrate your ability to deliver exceptional customer experiences.
Write a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your desire to contribute to Klarent Hospitality. Mention specific examples of how you've handled customer complaints or provided excellent service in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at KLARENT HOSPITALITY
✨Showcase Your Customer Service Skills
As a Food & Beverage Operative, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to handle complaints with a friendly and efficient approach.
✨Demonstrate Team Spirit
This role requires working closely with others, so it's important to show that you can be a team player. Discuss experiences where you've collaborated effectively with colleagues to achieve a common goal or improve service.
✨Know the Company and Its Offerings
Familiarise yourself with Klarent Hospitality and its brand portfolio. Understanding their values and the services they offer will help you tailor your responses and show genuine interest in the company during the interview.
✨Exude Positivity and Passion
A positive attitude can make a huge difference in hospitality. Be enthusiastic about the role and express your willingness to learn and grow within the company. This will resonate well with interviewers looking for ambitious candidates.