At a Glance
- Tasks: Lead the Food and Beverage team to create unforgettable guest experiences.
- Company: Join Klarent Hospitality, a dynamic hotel group with a focus on growth and talent development.
- Benefits: Enjoy competitive salary, cash incentives, free meals, and discounted hotel stays.
- Why this job: Be part of a vibrant team that values hard work and offers personal development opportunities.
- Qualifications: Passion for service, teamwork, and a positive attitude are essential; experience in hospitality is a plus.
- Other info: Located near Bristol's city centre, with easy access to attractions and transport links.
The predicted salary is between 30000 - 42000 Β£ per year.
Job Overview
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio. We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Responsibilities
- As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience.
- Manage all Food and Beverage Outlet operations
- Maintain exceptional levels of customer service
- Ensure compliance of brand standards
- Recruit, manage, train and develop the Food and Beverage team
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Develop menus with other members of Food and Beverage team
- Accountable for monthly stock takes
- Incentivise team members to maximize sales and revenue
- Carry out annual and mid-year appraisals with Managers under your responsibility
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and post-meeting minutes generated
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations and all health and safety legislation
Qualifications & Expectations
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Willingness to develop team members and self
- Ambitious and hard working
- Able to work under pressure
- Passion for delivering exceptional levels of guest service all the time
- Good communication and excellent grooming standards
- Ability to work morning, afternoon/evening, and weekends
Benefits
- Β£250, up to Β£1000 cash incentives when referring a friend to join our team β T&C\βs apply
- Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities β \βHotel specific\β
- Free Car Parking β \βHotel specific\β
- Stays in our hotels at discounted prices or free stays as one of our rewards & recognition incentives
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships β T&C\βs apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment, Excellent location, easily accessible from M4 and M5 motorways and only 8 miles from Bristol\βs bustling city centre
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Food and Beverage Manager employer: KLARENT HOSPITALITY
Contact Detail:
KLARENT HOSPITALITY Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Food and Beverage Manager
β¨Tip Number 1
Familiarise yourself with the Doubletree by Hilton brand and its values. Understanding their commitment to guest satisfaction and service excellence will help you align your approach during interviews and discussions.
β¨Tip Number 2
Network with current or former employees of Klarent Hospitality. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
β¨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed food and beverage operations in the past. Highlighting your experience with team management and customer service will demonstrate your suitability for the role.
β¨Tip Number 4
Showcase your passion for the hospitality industry during any interactions. Whether it's through your enthusiasm in conversations or your knowledge of current trends, conveying genuine interest can set you apart from other candidates.
We think you need these skills to ace Food and Beverage Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management. Focus on your achievements, such as improving customer satisfaction or increasing sales, to demonstrate your impact in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role. Mention specific skills that align with the job description, such as team management and customer service excellence.
Highlight Relevant Skills: In your application, emphasise key skills mentioned in the job description, like leadership, budget management, and guest relations. Use examples from your past experiences to illustrate how youβve successfully applied these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at KLARENT HOSPITALITY
β¨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Talk about your experiences that highlight your passion for delivering exceptional guest service, as this is crucial for a Food and Beverage Manager role.
β¨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Discuss your approach to training and developing team members, as well as how you handle guest queries and maintain high standards of service.
β¨Know the Brand and Its Standards
Research Klarent Hospitality and understand their brand values and standards. Be ready to discuss how you can uphold these standards in your role and contribute to the overall guest experience.
β¨Prepare for Scenario-Based Questions
Anticipate questions that may involve real-life scenarios, such as handling difficult guests or managing budget constraints. Think through your responses and be ready to showcase your problem-solving skills and ability to work under pressure.