- As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out
- Assist with guest queries in a timely and efficient manner
- Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
- Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
- Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations
We have an exciting opportunity for a Casual Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Passionate and willingness to learn
- Exceptional customer service- someone who can make our guests smile
- A true team player
- A competent level of IT proficiency
- The ability to work under pressure
This Hotel is proudly managed by Klarent Hospitality.
We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
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Casual Receptionist employer: Klarent Hospitality
Klarent Hospitality is an exceptional employer, offering a dynamic work environment at the DoubleTree by Hilton in Southampton. With a strong focus on employee growth and development, team members enjoy opportunities for progression within a supportive hotel group, alongside competitive perks and a vibrant work culture that values teamwork and communication.
