Casual Receptionist in Bristol

Casual Receptionist in Bristol

Bristol Part-Time 10 - 12 £ / hour (est.) No home office possible
KLARENT HOSPITALITY

At a Glance

  • Tasks: Provide exceptional customer service and assist guests from Check-In to Check-Out.
  • Company: Join the vibrant team at Doubletree by Hilton Bristol North.
  • Benefits: Enjoy discounts, free meals, and access to the Leisure Club.
  • Other info: Dynamic work environment with opportunities for social events and career growth.
  • Why this job: Perfect for those who love hospitality and want to make guests smile.
  • Qualifications: Passionate, team player with good IT skills and a willingness to learn.

The predicted salary is between 10 - 12 £ per hour.

We have an exciting opportunity for a Casual Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!

The Person

  • Passionate and willingness to learn
  • Exceptional customer service – one who can make our guests smile
  • A true team player
  • A competent level of IT proficiency
  • The ability to work under pressure

The Role

  • As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out
  • Assist with guest queries in a timely and efficient manner
  • Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
  • Maximise room occupancy and use up‑selling techniques to promote hotel services and facilities
  • Ensure a high level of compliance with hotel security, fire regulations and health and safety legislations

The Benefits

  • Amazing discounts on food, drink and accommodation throughout the group
  • Excellent rates for friends and family
  • Employee Assistance Program
  • Free use of the Leisure Club where applicable
  • Annual Social Events
  • Free Parking where applicable
  • Staff Meals on duty
  • Uniform provided

Casual Receptionist in Bristol employer: KLARENT HOSPITALITY

At Doubletree by Hilton Bristol North, we pride ourselves on fostering a vibrant and inclusive work culture that values exceptional customer service and teamwork. As a Casual Receptionist, you will enjoy competitive benefits including discounts on food and accommodation, access to our Leisure Club, and opportunities for personal growth within the hospitality industry, all while working in the beautiful city of Bristol.
KLARENT HOSPITALITY

Contact Detail:

KLARENT HOSPITALITY Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Casual Receptionist in Bristol

✨Tip Number 1

Get to know the company! Before you step into that interview, do a bit of homework on Doubletree by Hilton. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.

✨Tip Number 2

Practice your customer service skills! As a Casual Receptionist, you'll be the face of the hotel. Role-play common guest scenarios with friends or family to boost your confidence. Remember, a smile and a friendly attitude can go a long way in making guests feel welcome.

✨Tip Number 3

Show off your IT skills! Brush up on any software or systems commonly used in hospitality. If you can demonstrate your tech-savviness during the interview, it’ll definitely give you an edge. Plus, it shows you're ready to hit the ground running!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s make some magic happen together!

We think you need these skills to ace Casual Receptionist in Bristol

Customer Service
Teamwork
IT Proficiency
Ability to Work Under Pressure
Communication Skills
Knowledge of Hotel Operations
Upselling Techniques
Attention to Detail
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Your Passion: Let us see your enthusiasm for the hospitality industry! In your application, share why you love working with people and how you can make our guests smile. A little personality goes a long way!

Tailor Your CV: Make sure your CV highlights relevant experience that matches the role of a Casual Receptionist. Focus on customer service skills and any previous roles where you’ve worked under pressure. We want to see how you fit into our dynamic team!

Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your key skills and experiences without rambling. Remember, first impressions count!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at KLARENT HOSPITALITY

✨Know the Hotel Inside Out

Before your interview, make sure you research Doubletree by Hilton Bristol North. Familiarise yourself with their services, room categories, and any special offers. This knowledge will not only impress your interviewers but also show your genuine interest in the role.

✨Show Off Your Customer Service Skills

As a receptionist, exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in the past. Think about situations where you made someone smile or resolved an issue efficiently – these stories will highlight your suitability for the role.

✨Practice Handling Pressure

Working in hospitality can be hectic, so be ready to discuss how you handle stressful situations. Consider scenarios where you had to multitask or deal with difficult customers. Practising your responses will help you convey confidence during the interview.

✨Dress the Part

First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously. Plus, it’ll boost your confidence!

Casual Receptionist in Bristol
KLARENT HOSPITALITY
Location: Bristol

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