At a Glance
- Tasks: Support the Night Manager and lead the night team to deliver exceptional customer service.
- Company: Join the Doubletree by Hilton family, known for its welcoming atmosphere.
- Benefits: Enjoy discounts, career development, free meals, and leisure club access.
- Other info: Great opportunities for learning and progression in a vibrant environment.
- Why this job: Be part of a dynamic team and make a real difference in guest experiences.
- Qualifications: Previous supervisory experience and strong communication skills required.
The predicted salary is between 24000 - 30000 £ per year.
Location: Doubletree by Hilton Bristol North, Bristol
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: Nights
Hours per week: 40
The Person
- Previous experience in a supervisory or team leading role, preferably in a night shift setting
- Confident communicator
- Strong leadership skills
- Passion for excellent customer service
- Ability to work independently, as well as in a team
The Role
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- To assist and support the Night Manager in overseeing the night operations and duties of the hotel.
- Supervise the night team and support them with training and guidance.
- Complete and file night reports and shift handovers accurately.
- Ensure health and safety regulations are followed, by conducting checks and night walks.
The Benefits
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for learning, development and progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Staff meals on duty
- Uniform provided
Assistant Night Manager in Bristol employer: KLARENT HOSPITALITY
At Doubletree by Hilton Bristol North, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. Our commitment to employee growth is evident through extensive learning and development opportunities, alongside competitive benefits such as discounts on accommodation and meals, making it a rewarding place to build your career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Night Manager in Bristol
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like KLARENT HOSPITALITY. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to KLARENT HOSPITALITY
Don't be shy about reaching out to KLARENT HOSPITALITY directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Night Manager in Bristol
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about KLARENT HOSPITALITY and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at KLARENT HOSPITALITY
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
