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- Tasks: Support the Front Office Manager in delivering exceptional guest experiences and managing daily operations.
- Company: Join the vibrant team at Doubletree by Hilton Bristol North.
- Benefits: Enjoy discounts, career development, free meals, and more perks!
- Other info: Great opportunities for learning and progression in a dynamic team.
- Why this job: Be part of a fast-paced hospitality environment where your leadership skills shine.
- Qualifications: Strong leadership, communication skills, and experience in guest service roles.
The predicted salary is between 25000 - 30000 £ per year.
We have an exciting opportunity for an Assistant Front Office Manager to join our dynamic team. If you thrive in a fast‑paced environment and are ready to excite the world of hospitality, this is the job for you!
Qualifications
- Strong leadership and supervisory skills
- Excellent communication and problem‑solving abilities
- Ability to thrive in a fast‑paced environment
- Proven experience in a front‑office or guest service role
- Ability to provide exceptional customer service
Responsibilities
- Assist the Front Office Manager in supervising daily front desk operations
- Be totally customer focused by consistently delivering excellent customer service and responding to guest inquiries and requests in a timely manner
- Assist in managing the front‑office staff, and support onboarding and training of new employees
- Assist in front‑office operations, from scheduling staff, ensuring procedures are followed and monitoring and managing daily revenue reports
Benefits
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
Assistant Front Office Manager employer: KLARENT HOSPITALITY
Contact Detail:
KLARENT HOSPITALITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Front Office Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Doubletree by Hilton. A friendly chat can sometimes lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to front office management. Think about how you can showcase your leadership skills and customer service experience. We want you to shine!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional when you walk into that interview. It shows you’re serious about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Assistant Front Office Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and customer service abilities, as these are key for the Assistant Front Office Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've thrived in fast-paced environments and delivered exceptional customer service.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention instances where you've successfully resolved guest inquiries or issues. This will demonstrate your ability to handle challenges effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Doubletree by Hilton Bristol North!
How to prepare for a job interview at KLARENT HOSPITALITY
✨Know Your Stuff
Before the interview, make sure you’re familiar with the Doubletree by Hilton brand and its values. Research their approach to customer service and think about how your experience aligns with their expectations. This will show that you’re genuinely interested in the role.
✨Show Off Your Leadership Skills
As an Assistant Front Office Manager, you'll need strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting these moments will demonstrate your capability to manage staff effectively.
✨Practice Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of specific situations where you’ve had to think on your feet in a fast-paced environment. Practising these scenarios will help you articulate your thought process during the interview.
✨Customer Service is Key
Since the role is heavily focused on customer service, be ready to discuss how you’ve gone above and beyond for guests in previous roles. Share stories that illustrate your commitment to providing exceptional service, as this will resonate well with the interviewers.