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- Tasks: As a Linen Porter, you'll manage linen distribution and maintain cleanliness in the hotel.
- Company: The Caledonian Edinburgh is a historic hotel celebrating Scottish hospitality for over 120 years.
- Benefits: Enjoy competitive pay, free meals, discounts on stays, and opportunities for personal development.
- Why this job: Join a vibrant team in a stunning location, contributing to memorable guest experiences.
- Qualifications: Strong organisational skills and a friendly, customer-focused attitude are essential.
- Other info: Flexible hours and fully funded apprenticeships available to help you grow in hospitality.
Our Story: The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh's Old Town, a UNESCO World Heritage Site. Located in the heart of Scotland's capital, we are proud to celebrate Caledonian's stories, anecdotes and memories over the last 120 years in Edinburgh. We would love for you to embark on the journey to our next chapter, The Caley Way! We’re delighted to be recruiting for our newly reimaged bedrooms and guest experience. At The Caledonian Edinburgh, the comfort of our guests is of paramount importance and this commitment is reflected in each guest room. Our rooms and suites have been designed to depict the vast landscape of Scotland and its stories.
Our Management Company: As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take great pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth.
Exclusive Benefits:
- Competitive Hourly Rate of £13.18
- Free and healthy meals when on duty.
- 50% off our Food & Beverage Venues – The Court & Caley Bar
- Discounted use of Leisure Facilities
- Stays in our hotels at discounted prices
- Go Hilton Recognition Platform
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&Cs apply
- 28 Days of Annual Leave, increasing with long service
- Flexibility to purchase additional holiday days
- Pension enrolment
We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!
The Role: The Linen Porter is responsible for ensuring that the housekeeping and food & beverage departments are consistently supplied with high-quality linen and terry products. This role plays a vital part in maintaining smooth hotel operations by managing linen distribution, stock control, and maintaining cleanliness and order within the linen room.
Key Responsibilities:
- Linen Management & Distribution: Ensure that clean linen, towels, and other required materials are readily available for housekeeping and F&B departments. Monitor stock levels and inform supervisors when additional supplies are needed. Assist in receiving, counting, and checking linen deliveries to ensure quality and accuracy. Handle used linen and ensure it is correctly sorted and prepared for laundry collection.
- Organisation & Cleanliness: Maintain a well-organised and tidy linen room, ensuring easy access to required materials. Follow proper storage procedures to prevent damage and contamination. Ensure compliance with health, safety, and hygiene standards always.
- Guest Interaction & Customer Service: Respond to guest requests for additional linen or special requirements in a timely and professional manner. Ensure a warm, friendly, and professional approach when dealing with guests and colleagues. Maintain discretion and respect guest privacy when working in guest areas.
- Teamwork & Communication: Work collaboratively with housekeeping, laundry, and F&B teams to ensure seamless operations. Communicate any shortages, damages, or issues to the Linen Supervisor or Housekeeping Manager. Support colleagues by assisting with other housekeeping duties as required.
What We Desire:
- Strong Organisational Skills
- Team Player Mentality
- Customer-Focused Approach
- Friendly and professional attitude when interacting with guests and team members.
- Ability to anticipate and respond to guest needs efficiently.
- Comfortable with manual handling, including lifting, carrying, and moving linen.
The Caledonian Edinburgh are recruiting for a Linen Porter employer: Klarent Hospitality Limited
Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Caledonian Edinburgh are recruiting for a Linen Porter
✨Tip Number 1
Familiarise yourself with The Caledonian Edinburgh's history and values. Understanding their commitment to Scottish hospitality will help you align your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your organisational skills and teamwork experience. As a Linen Porter, you'll need to work closely with various departments, so be ready to share examples of how you've successfully collaborated with others in previous roles.
✨Tip Number 3
Prepare to discuss your customer service skills. Since the role involves interacting with guests, think of specific instances where you've gone above and beyond to meet customer needs, demonstrating your friendly and professional attitude.
✨Tip Number 4
Show your enthusiasm for the hospitality industry. Expressing a passion for providing excellent service and a willingness to learn and grow within the company can set you apart from other candidates.
We think you need these skills to ace The Caledonian Edinburgh are recruiting for a Linen Porter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Linen Porter. Familiarise yourself with the key tasks such as linen management, organisation, and guest interaction to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housekeeping or hospitality roles. Mention specific skills like organisation, teamwork, and customer service that align with the job description.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention The Caledonian Edinburgh specifically, and express why you want to be part of their team and contribute to their commitment to guest comfort.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for the Linen Porter role.
How to prepare for a job interview at Klarent Hospitality Limited
✨Know Your Linen
Familiarise yourself with the types of linen and terry products used in hotels. Being able to discuss their importance in maintaining guest comfort will show your understanding of the role.
✨Demonstrate Team Spirit
Emphasise your ability to work as part of a team. Share examples of how you've collaborated with others in previous roles, especially in fast-paced environments like hospitality.
✨Customer Service Mindset
Prepare to discuss how you would handle guest requests for additional linen or special requirements. Highlight your friendly and professional approach to ensure guest satisfaction.
✨Organisational Skills Showcase
Be ready to talk about your organisational skills. Mention any past experiences where you successfully managed stock levels or maintained cleanliness in a busy environment.
