Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional night-time assistance and create memorable experiences for guests.
- Company: Join Klarent Hospitality, a leading hotel group with a focus on growth and recognition.
- Benefits: Earn cash incentives, enjoy free meals, discounted stays, and personal development opportunities.
- Why this job: Be part of a dynamic team that values your hard work and offers real rewards.
- Qualifications: Positive attitude, teamwork skills, and a passion for customer service are essential.
- Other info: Flexible hours with opportunities for career advancement in a supportive environment.
The predicted salary is between 1200 - 1600 £ per month.
Would you like to work for a company that gives you:
- £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
- Long service recognition
- Cash bonus and free overnight hotel stays for services from 2 years and up.
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities – “Hotel specific”
- Free Car Parking – “Hotel specific”
- Stays in our hotels at discounted prices or even free stays in our hotels as one of our rewards & recognition incentives
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&C’s apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment
Does the below sound like you?
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team and has the ability to work on your own
- Ambitious and hard working
- Excellent standards and able to follow the Company’s Brand Standards
- Good organisational / time management skills
- Resilient, creativity, able to multitask and can work under pressure
- Ability to work evenings and weekends
- Able to deliver exceptional customer experiences all the time
The Role:
As Night Porter, you will offer night-hour assistance, including luggage handling and package deliveries, to guests in order to create an exceptional experience from check-in through check-out. Responsibilities include:
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Assist Guests with luggage and other requests, as necessary
- Deliver guest mail, newspapers and express check out bills to rooms
- Demonstrate a high level of customer service at all times
- Collect room service/ breakfast cards
- Assist Night Management with fire management, walks, enhance fire procedures and able to react, in case of an emergency
- Act in accordance with all security and emergency procedures and manage the instigation of these, as required
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
- Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area
- Assist and support other departments, as necessary
Night Porter in Southampton employer: Klarent Hospitality Limited
Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Southampton
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances about the Night Porter role. You never know who might have a lead or a connection that could help you land the job.
✨Tip Number 2
Show up in person! If you can, visit the hotel and ask to speak with someone from the management team. A friendly face and a positive attitude can make a lasting impression.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. We want to see your passion and how you can contribute to creating exceptional guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team at Klarent Hospitality.
We think you need these skills to ace Night Porter in Southampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about providing exceptional customer experiences and that you're excited about the Night Porter role.
Tailor Your CV: Make sure to tailor your CV to highlight relevant skills and experiences that match the job description. We love seeing how your background aligns with our values and the specific requirements of the Night Porter position.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for friendly and caring individuals who can make our guests smile, so show us who you are!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s super easy, and we’ll get your application right into our hands. Plus, you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Klarent Hospitality Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what a Night Porter does. Familiarise yourself with the responsibilities listed in the job description, like assisting guests and handling luggage. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about creating exceptional guest experiences, be ready to share examples of how you've provided great customer service in the past. Think of specific situations where you went above and beyond to help someone, as this will demonstrate your positive attitude and willingness to learn.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and emergencies, given the nature of night shifts. Prepare scenarios where you successfully managed difficult situations or multitasked effectively. This will showcase your resilience and organisational skills, which are key for a Night Porter.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team supports each other during busy nights. This shows your ambition and interest in personal development, aligning perfectly with what Klarent Hospitality values in their employees.