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- Tasks: Lead front office staff and ensure guests have an unforgettable experience.
- Company: Join a top hospitality group known for its commitment to excellence.
- Benefits: Enjoy discounts on food, employee support, and great career advancement opportunities.
- Why this job: Be the face of hospitality and make a real difference in guest experiences.
- Qualifications: Proven leadership experience and excellent communication skills required.
- Other info: Dynamic work environment with plenty of room for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading hospitality group is seeking an experienced Front Office Manager for their Southampton location. In this role, you will supervise front office staff, ensure exceptional client satisfaction, and maximize room occupancy using effective up-selling techniques.
The ideal candidate will have proven experience in a similar role, strong leadership capabilities, and excellent communication skills.
This position includes amazing benefits such as discounts on food, employee assistance programs, and opportunities for advancement.
Front Office Leader – Guest Experience & Growth Focus in Southampton employer: Klarent Hospitality Limited
Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Leader – Guest Experience & Growth Focus in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front Office Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, be sure to let your passion for guest experience shine through. Share specific examples of how you've maximised client satisfaction and used up-selling techniques in your previous roles.
✨Tip Number 3
Research the company! Before your interview, dive into the hospitality group’s values and mission. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Front Office Leader position. Plus, it shows you're serious about joining our amazing team and taking advantage of those fantastic employee benefits!
We think you need these skills to ace Front Office Leader – Guest Experience & Growth Focus in Southampton
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your previous experience in front office management. We want to see how you've led teams and ensured client satisfaction in the past, so don’t hold back!
Communicate Clearly: Strong communication skills are key for this role. Use your application to demonstrate your ability to convey information clearly and effectively. We love a well-structured application that’s easy to read!
Emphasise Leadership Skills: As a Front Office Leader, your leadership capabilities are crucial. Share examples of how you've motivated and managed your team in previous roles. We’re looking for someone who can inspire others and drive results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Klarent Hospitality Limited
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the hospitality industry and the specific challenges faced by front office managers. Brush up on effective up-selling techniques and think of examples from your past experience where you’ve maximised client satisfaction.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you motivate your team. Think of specific instances where you’ve successfully led a team through challenges or improved performance. This will demonstrate your capability to supervise front office staff effectively.
✨Practice Your Communication
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video calls to refine your delivery and ensure you come across as approachable and professional.
✨Highlight Your Customer Focus
Be ready to share stories that showcase your commitment to exceptional client satisfaction. Discuss how you’ve handled difficult situations with guests and what strategies you employed to turn their experiences around. This will show your potential employer that you prioritise guest experience.
