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- Tasks: Drive sales and build relationships in the hospitality industry while showcasing our iconic hotel.
- Company: Join The Caledonian Edinburgh, a historic hotel with a rich Scottish heritage.
- Benefits: Competitive salary, sales incentives, discounted stays, and personal development opportunities.
- Why this job: Be part of an exciting journey in a vibrant city and make a real impact.
- Qualifications: Experience in sales, excellent communication skills, and a passion for hospitality.
- Other info: Enjoy a dynamic work environment with opportunities for growth and recognition.
The predicted salary is between 36000 - 60000 £ per year.
Our Story The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestsles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site. Located in the heart of Scotland’s capital, we are proud to celebrate The Caledonian’s stories, anecdotes and memories over the last 120 years in Edinburgh. We would love for you to embark on the journey to our next chapter, The Caley Way!
Our Management Company As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth.
The Role As Sales Manager for The Caledonian Edinburgh, you will be responsible for the US, North American, Canadian & LATAM Group and Incentive Market, in addition to the Local Edinburgh Market driving city relationships across direct clients and DMC partners. You have the responsibility of supporting the Commercial department, taking responsibility for developing new business opportunities within your markets whilst driving strategies, activities and proactive sales initiatives to retain and grow our business. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Analysis local market trends and competitor activity to identify business leads
- Develop customer accounts and travel within the local area to drive business into the hotel and to increase market/customer share in all revenue streams
- Manage and build relationships within Hilton Worldwide Sales to develop key managed accounts and lead opportunity for The Caledonian Edinburgh
- Represent and target accounts through International / US Tradeshow attendance.
- Drive proactive sales calls through telephone and face to face meetings, to source new leads, secure repeat business and identify historical and new opportunities.
- Work within current business strategies and recognising potential opportunities
- Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs.
- Attend Sales events, and deliver creative and memorable Site Visits and Familiarisation Trips to showcase the property to existing and future leads / clients.
- Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
- Answer customer queries in a prompt and professional manner
What Do We Desire Experience in the International MICE market and existing relationships with relevant agencies & incentive houses. Experience in the Local Market to drive short lead direct Events Excellent communication skills; presentations, written and public speaking. Ability to cold call clients for prospecting purposes Ability to direct collaboration among cross-functional teams including external resources. Ability to analyse departmental financial data in order to make strategic and tactical decisions. Demonstrates the highest standards of ethical behaviour and absolute discretion with sensitive information. Ability to take initiative to identify, prioritise and implement actions required to achieve functional goals. Proven understanding of client’s business and category, including business plans, competitive environment & distribution channels and product financials. An excellent team player who leads by example to resolve conflicts, introduce change and ensure collaboration among others. Ability to work independently and as a team. Strong problem solving skills including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem solving skills in others.
Exclusive Benefits Competitive Salary Dependent on Experience Sales incentives and initiative rewards Discounted use of leisure facilities Stays in our hotels at discounted prices Even free stays in our hotels as one of our rewards & recognition incentives Opportunities for your personal development within the Hotel Fully funded apprenticeships – T&Cs apply Meals provided whilst on shift Annual Holidays entitlements inclusive of Bank Holidays Opportunity to buy additional holiday entitlements Pension Enrolment.
To find out more, visit Klarent Hospitality's website.
Sales Manager employer: Klarent Hospitality Limited
Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Get to know the company inside out! Research The Caledonian Edinburgh and Klarent Hospitality. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Attend industry events, trade shows, and local meet-ups. Building relationships with potential clients and partners can give you a leg up when it comes to landing that Sales Manager role.
✨Tip Number 3
Show off your sales skills! Prepare for role-play scenarios or case studies during interviews. Demonstrating your ability to drive business and develop strategies will make you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you note or email. It shows professionalism and keeps you fresh in their minds, which could be the difference between you and another candidate.
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! We want to see how your experiences and enthusiasm align with our story at The Caledonian Edinburgh.
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Manager role. Highlight your relevant experience in the International MICE market and any existing relationships you have that could benefit us.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and achievements, so we can easily see how you’d fit into our team and contribute to our goals.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at The Caledonian Edinburgh!
How to prepare for a job interview at Klarent Hospitality Limited
✨Know Your Market
Before the interview, dive deep into the local Edinburgh market and the international MICE sector. Familiarise yourself with current trends, competitor activities, and potential business leads. This knowledge will not only impress your interviewers but also show that you're proactive and ready to hit the ground running.
✨Showcase Your Relationships
Highlight any existing relationships you have with agencies and incentive houses in the US, North America, Canada, and LATAM markets. Be prepared to discuss how these connections can benefit The Caledonian Edinburgh. This demonstrates your value and readiness to leverage your network for the hotel's success.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview, especially around cold calling or handling client queries. Practise your pitch and responses to common objections. This will help you convey confidence and showcase your excellent communication skills, which are crucial for a Sales Manager.
✨Emphasise Team Collaboration
Be ready to discuss examples of how you've successfully collaborated with cross-functional teams in the past. The interviewers will be looking for an excellent team player who can lead by example. Share specific instances where your teamwork led to successful outcomes, particularly in driving sales initiatives.
