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For Companies At a Glance
- Tasks: Manage group bookings and events, turning enquiries into confirmed sales.
- Company: Join Klarent Hospitality, a leading hotel brand in the UK and Ireland.
- Benefits: Earn cash incentives, enjoy free meals, and discounted hotel stays.
- Why this job: Be part of a dynamic team that values your growth and hard work.
- Qualifications: Experience in hospitality and strong communication skills are a plus.
- Other info: Opportunities for personal development and career progression await you.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Klarent Hospitality are recruiting for a Group Conference and Events Manager
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
Rewards and Benefits
- £250, up to £1000 cash incentives when referring a friend to come and join our team – T&C’s apply
- Long service recognition cash bonus and free overnight hotel stays for services from 2 years and up.
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities – “Hotel specific”
- Free Car Parking – “Hotel specific”
- Stays in our hotels at discounted prices or free stays in our hotels as one of our rewards & recognition incentives
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&C’s apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment
Does the below sound like you?
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Ambitious and hard working
- Excellent standards
- Good organisational / time management skills
- Resilient, creative, able to multitask and can work under pressure
- Able to work various shift patterns including weekends
- Strong communication skill and the ability to interact with the guest whilst delivering exceptional customer experiences all the time
- Is the Group Reservations Manager for you, do you have the skill set and experience to take on this role? Then what’s stopping you?
The Role
As Group Conference and Events Manager, you will:
- You will manage the Groups, Conference and Events Sales office to actively convert customer enquiries into confirmed sales.
- Maximise the department\’s revenue opportunities
- Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
- Contribute to the selling strategy of the hotel, and manage the department\’s adherence to achieving that strategy
- Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market
- Conduct weekly spot checks on bookings
- Generate a culture of high standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Manage and develop the team to ensure career progression and effective succession planning within the hotel and company
- Organise hotel promotional activities
- Previous experience of Delphi as well as branded experience desirable
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Reservations & Conference Manager employer: Klarent Hospitality Limited
Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations & Conference Manager
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the hospitality sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for hospitality shine through. Share stories that highlight your experience and how you can bring a smile to guests' faces.
✨Tip Number 3
Research the company! Understand Klarent Hospitality's values and what makes them tick. Tailor your conversation to show how you align with their mission and can contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Reservations & Conference Manager
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the role shine through in your application. We want to see that you’re genuinely excited about the opportunity to manage conferences and events, so don’t hold back on sharing why this role is perfect for you!
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the job description. We love seeing how your skills match what we’re looking for, so customise it to show off your organisational and customer service prowess.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story. Use it to explain how your background and skills make you the ideal candidate for the Group Conference and Events Manager role. Keep it engaging and personal!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Klarent Hospitality team!
How to prepare for a job interview at Klarent Hospitality Limited
✨Know Your Stuff
Before the interview, make sure you research Klarent Hospitality and their brand portfolio. Understand their values, mission, and what sets them apart in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Skills
As a Group Conference and Events Manager, you'll need excellent organisational and time management skills. Prepare specific examples from your past experiences where you've successfully managed events or teams under pressure. This will demonstrate your ability to multitask and handle the demands of the role.
✨Be a Team Player
Klarent Hospitality values teamwork, so be ready to discuss how you collaborate with others. Share stories that highlight your positive attitude and how you contribute to a friendly work environment. This will show that you fit well within their culture.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the company and the role. Ask about their approach to staff development or how they measure success in the Conference and Events department. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
