At a Glance
- Tasks: Oversee night operations, ensuring guests receive top-notch service and maintaining hotel security.
- Company: Join The Caledonian Edinburgh, a luxury hotel known for its excellence and hospitality.
- Benefits: Earn £13.58/hour, enjoy free meals, discounts, and travel perks at Hilton properties.
- Other info: Opportunities for personal development and fully funded apprenticeships available.
- Why this job: Be part of a dynamic team and develop your career in the exciting world of hospitality.
- Qualifications: Must be calm, organised, and guest-focused with strong communication skills.
The predicted salary is between 28000 - 29000 £ per year.
At The Caledonian Edinburgh, luxury service continues around the clock. We are seeking a Night Auditor to oversee the overnight operation of the hotel, ensuring guests experience seamless, attentive service while maintaining accuracy, security and operational excellence throughout the night.
The Person:
- Calm, professional and confident working independently overnight
- Guest-focused with excellent communication skills
- Highly organised with strong attention to detail
- Trustworthy, reliable and comfortable taking ownership
- Flexible to work night shifts and support hotel operations
The Role:
- Deliver refined overnight guest service at the Front Desk
- Act as the lead point of contact for guests during night hours
- Ensure accurate night audit, reporting and financial controls
- Maintain hotel security and safety standards overnight
- Support a smooth handover for the morning Front of House Team
Key Responsibilities:
- Manage overnight check-ins, check-outs, billing and reservations
- Complete night audit procedures and prepare daily reports
- Respond professionally to guest requests and resolve issues
- Monitor security, access and safety compliance
- Communicate effectively with Housekeeping, Maintenance & Front of House teams
The Benefits:
- Hourly Rate of £13.58
- Free and healthy meals when on duty
- 50% off our Food & Beverage Venues – The Court & Caley Bar
- Discounted use of Leisure Facilities
- Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&C apply
- 28 Days of Annual Leave, increasing with long service
- Pension enrolment
- We can coach, train and develop you to help find your passion – whether it is exploring your first role or your next step in the exciting world of hospitality!
Why Join Us
At The Caledonian Edinburgh, you’ll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long-term growth. Begin your journey with one of Edinburgh’s most iconic hotels.
Night Auditor employer: Klarent Hospitality Limited
Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Auditor role.
✨Tip Number 2
Prepare for the interview by researching The Caledonian Edinburgh and its values. Show us you understand what luxury service means and how you can contribute to maintaining that standard during the night shifts.
✨Tip Number 3
Practice your communication skills! As a Night Auditor, you'll need to handle guest requests and resolve issues effectively. Role-play with a friend to get comfortable with potential scenarios you might face.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Night Auditor role. Highlight your guest service experience and any relevant night shift work to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about working at The Caledonian Edinburgh and how your calm, professional nature will enhance our overnight operations.
Showcase Your Attention to Detail: As a Night Auditor, accuracy is key. In your application, give examples of how you've maintained high standards in previous roles, whether it’s through financial reporting or ensuring guest satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Klarent Hospitality Limited
✨Know the Hotel Inside Out
Before your interview, take some time to research The Caledonian Edinburgh. Familiarise yourself with its history, services, and values. This will not only show your genuine interest but also help you tailor your answers to align with their luxury service ethos.
✨Showcase Your Guest-Focused Attitude
As a Night Auditor, you'll be the main point of contact for guests during the night. Prepare examples from your past experiences where you provided exceptional guest service or resolved issues effectively. Highlighting your communication skills and calmness under pressure will impress the interviewers.
✨Demonstrate Your Organisational Skills
Being highly organised is key for this role. Bring up specific instances where your attention to detail made a difference, whether in managing bookings or ensuring financial accuracy. You might even want to mention any tools or methods you use to stay organised during busy shifts.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations, such as a guest complaint or a security issue. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain hotel safety standards. This will show that you're ready to take ownership of the role.