Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional guest service, assist with luggage, and handle queries efficiently.
- Company: Join Klarent Hospitality, a leading hotel group in the UK and Ireland.
- Benefits: Enjoy free meals, discounted stays, and opportunities for personal development.
- Why this job: Be part of a dynamic team that creates memorable experiences for guests.
- Qualifications: Passionate, friendly, and eager to learn with great communication skills.
- Other info: Flexible shifts with excellent career growth and fully funded apprenticeships.
Would you like to work for a company that gives you:
£250, up to £1000 cash incentives when referring a friend to come and join our team – T&C\’s apply
Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us:
Meals provided whilst on shift
Sales incentives and initiative rewards
Discounted / Free use of leisure facilities – \”Hotel specific\”
Free Car Parking – \”Hotel specific\”
Stays in our hotels at discounted prices or even free stays
Opportunities for your personal development within the Hotel Group Brand Portfolio
Fully funded apprenticeships – T&C\’s apply
Annual Holidays entitlements inclusive of Bank Holidays
Opportunity to buy additional holiday entitlements
Pension enrolment
Does the below sound like you?
Passionate and willingness to learn
Positive attitude and someone who makes our guests smile
Genuinely friendly and caring
Enjoys working as part of a team
Ambitious and hard working
Good communication and excellent grooming standards
Ability to work morning, afternoon/evening and weekends
Deliver exceptional customer experiences all the time
Klarent Hospitality are recruiting for an Concierge/ porter
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
The Role
As concierge you will offer assistance, including luggage handling and package deliveries, to Guests in order to create an exceptional experience from check-in through check-out.
Achieve positive outcomes from Guest queries in a timely and efficient manner
Assist Guests with luggage and other requests, as necessary
Deliver guest mail, newspapers and express check out bills to rooms
Demonstrate a high level of customer service at all times
Collect room service/ breakfast cards
Enhance fire procedures and able to react, in case of an emergency
Act in accordance with all security and emergency procedures and manage the instigation of these, as required
Demonstrate current knowledge of hotel products, service s, pricing and policies, as well as knowledge of the local area
Assist and support other departments, as necessary
#J-18808-Ljbffr
Klarent Hospitality are recruiting for an Concierge employer: Klarent Hospitality Limited
Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Klarent Hospitality are recruiting for an Concierge
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings at Klarent Hospitality or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby, pop into the hotel and ask to speak with the hiring manager. A friendly face can make a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your passion for customer service aligns with Klarent's values. We want to see that you genuinely care about making guests smile!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Klarent team.
We think you need these skills to ace Klarent Hospitality are recruiting for an Concierge
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about creating exceptional experiences for our guests. Share any relevant experiences or stories that highlight your enthusiasm.
Tailor Your Application: Make sure to customise your application to fit the Concierge role. Highlight your communication skills and any previous customer service experience. We love seeing how your background aligns with what we’re looking for!
Be Professional Yet Friendly: While we appreciate a casual tone, remember to maintain professionalism in your written application. Use clear language and check for spelling and grammar mistakes. A friendly yet polished approach will make you stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Klarent Hospitality Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what a concierge does. Familiarise yourself with the specific duties mentioned in the job description, like handling luggage and delivering guest mail. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your People Skills
As a concierge, you'll be interacting with guests all day long. During the interview, share examples of how you've provided excellent customer service in the past. Highlight your positive attitude and ability to make people smile – these traits are essential for the role!
✨Dress to Impress
Grooming standards are important in hospitality, so make sure you look sharp for your interview. Dress smartly and present yourself well. This not only shows respect for the interviewers but also reflects the high standards expected in the role.
✨Prepare Questions About the Company
Show your enthusiasm by preparing thoughtful questions about Klarent Hospitality. Ask about their approach to guest experiences or opportunities for personal development within the company. This demonstrates your interest in growing with them and your commitment to providing exceptional service.
