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- Tasks: Join us as a Meeting and Events Operative, ensuring top-notch guest experiences.
- Company: Klarent Hospitality operates branded hotels across the UK and Ireland, focusing on talent development.
- Benefits: Enjoy meals on shift, discounted hotel stays, and fully funded apprenticeships.
- Why this job: Be part of a dynamic team that values hard work and offers growth opportunities.
- Qualifications: A positive attitude, teamwork spirit, and a passion for customer service are essential.
- Other info: Flexible shifts available, including mornings, evenings, and weekends.
Klarent Hospitality is recruiting for a Meeting and Events Operative
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio. We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and make smart investments to drive superior performance and growth.
The Role:
A Meeting and Events Operative is responsible for delivering operations to ensure an excellent Guest and Member experience. You will support tasks outlined and assigned within the function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Working in all areas of Meeting and Events including Bar, Restaurant, and Room Service
- Welcoming guests in a polite and friendly manner
- Following cash handling procedures
- Managing guest queries in a timely and efficient manner
- Ensuring cleanliness of work areas
- Ensuring compliance with brand standards
- Supporting departmental needs and the needs of the team
- Complying with hotel security, fire regulations, and all health and safety legislation
- Complying with local licensing laws
- Being environmentally aware
- Assisting other departments as necessary and maintaining good working relationships
Rewards for your hard work include:
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted or free use of leisure facilities
- Free car parking
- Stays in our hotels at discounted prices or free stays as part of rewards and recognition
- Opportunities for personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships (T&Cs apply)
- Annual holiday entitlements inclusive of Bank Holidays
- Option to buy additional holiday entitlements
- Pension enrollment
Does this sound like you?
- Passionate with a willingness to learn
- Positive attitude and someone who makes guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Ambitious and hardworking
- Maintains high standards
- Good organisational and time management skills
- Resilient, creative, able to multitask, and work under pressure
- Good command of English to communicate effectively with the kitchen team
- Able to work mornings, afternoons/evenings, and weekends
- Passionate about food and delivering exceptional customer experiences
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Klarent Hospitality are recruiting for a Meeting and Events Operative employer: Klarent Hospitality Limited
Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Klarent Hospitality are recruiting for a Meeting and Events Operative
✨Tip Number 1
Familiarise yourself with the specific operations of meeting and events within the hospitality sector. Understanding the nuances of guest interactions and service standards will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of Klarent Hospitality. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Demonstrate your passion for customer service by sharing relevant experiences in previous roles. Highlighting specific instances where you went above and beyond for guests can make a strong impression.
✨Tip Number 4
Be prepared to discuss how you handle pressure and multitasking, as these are key skills for a Meeting and Events Operative. Think of examples from past experiences that showcase your ability to thrive in busy environments.
We think you need these skills to ace Klarent Hospitality are recruiting for a Meeting and Events Operative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Meeting and Events Operative. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Personal Statement: Write a personal statement that reflects your passion for hospitality and your commitment to delivering excellent guest experiences. Use specific examples from your past work or studies to demonstrate your skills and attitude.
Highlight Relevant Skills: Make sure to emphasise skills that are particularly relevant to the role, such as teamwork, customer service, and time management. Mention any experience you have in similar environments, like bars or restaurants.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Klarent Hospitality Limited
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what excites you about working in meetings and events, and how you can contribute to creating memorable experiences for guests.
✨Demonstrate Teamwork Skills
Since the role involves working closely with others, highlight your ability to collaborate effectively. Prepare examples of past experiences where you successfully worked as part of a team, especially in high-pressure situations.
✨Prepare for Guest Interaction Scenarios
Anticipate questions related to guest interactions and how you would handle various situations. Think of examples where you managed guest queries or resolved issues efficiently, showcasing your problem-solving skills and friendly demeanour.
✨Understand Brand Standards
Familiarise yourself with Klarent Hospitality's brand values and standards. Be ready to discuss how you can uphold these standards in your work, particularly in areas like cleanliness, compliance, and customer service.
