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- Tasks: Join us as a Food & Beverage Operative, delivering top-notch customer service in various settings.
- Company: Klarent Hospitality operates branded hotels across the UK and Ireland, focusing on growth and talent development.
- Benefits: Enjoy cash incentives, free meals, discounted hotel stays, and opportunities for personal development.
- Why this job: Be part of a friendly team that values hard work and offers a vibrant work culture.
- Qualifications: We're looking for passionate, positive individuals with great communication skills and a willingness to learn.
- Other info: Flexible shifts available, including mornings, evenings, and weekends.
Would you like to work for a company that gives you:
- £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
- Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities – “Hotel specific”
- Free Car Parking – “Hotel specific”
- Stays in our hotels at discounted prices or even free stays in our hotels as one of our rewards & recognition incentives
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&C’s apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment
Does the below sound like you?
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Ambitious and hard working
- Good organisational / time management skills.
- Resilient, creativity, able to multitask and can work under pressure
- Good command of English language to enable communication with the team
- Good communication and excellent grooming standards
- Ability to work morning, afternoon/evening, and weekends
- Deliver exceptional customer experiences all the time
The Role:
Food & Beverage Operative supports their team in delivering exceptional customer service. Your working areas may vary i.e., F&B Operative may work in the: Bar, Restaurant, Breakfast, Room Service and/or Conference and Events.
You will be the face of the outlet, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience.
- Welcome guests in a polite and friendly manner, consistently demonstrating great customer service
- Have a visible presence within your working area
- Ensure that all customer requests and queries are responded to promptly and effectively
- Able to learn from points of complaints to enhance future customer service
- Deal with guest complaints and react in a friendly and efficient manner, always ensuring guest satisfaction
- Have a good insight knowledge of hotel and the hotel’s products
Klarent Hospitality are recruiting for a Food & Beverage Operative employer: Klarent Hospitality Limited
Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Klarent Hospitality are recruiting for a Food & Beverage Operative
✨Tip Number 1
Familiarise yourself with Klarent Hospitality's values and mission. Understanding what they stand for will help you align your responses during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your customer service experience in conversations. Since the role focuses heavily on delivering exceptional customer experiences, be ready to share specific examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 3
Demonstrate your teamwork skills. Since the job requires working closely with others, think of instances where you've successfully collaborated with a team to achieve a common goal, and be prepared to discuss these during your interactions.
✨Tip Number 4
Be ready to showcase your adaptability. The role involves working in various areas like the bar, restaurant, and room service, so prepare to discuss how you've successfully adapted to different roles or environments in the past.
We think you need these skills to ace Klarent Hospitality are recruiting for a Food & Beverage Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry. Emphasise any customer service roles you've had, showcasing your ability to work under pressure and your positive attitude.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your willingness to learn. Mention specific skills that align with the job description, such as good communication and organisational skills.
Showcase Your Personality: In your application, let your personality shine through. Klarent Hospitality values friendly and caring individuals, so share experiences that demonstrate your ability to make guests smile and work well in a team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Klarent Hospitality Limited
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of why you love working with people and how you strive to create memorable experiences for guests.
✨Demonstrate Team Spirit
Klarent Hospitality values teamwork, so be prepared to discuss your experiences working in a team environment. Highlight instances where you collaborated effectively with colleagues to achieve common goals.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer complaints or difficult situations. Think of examples from your past experiences where you successfully resolved issues and ensured guest satisfaction.
✨Know the Company and Its Values
Research Klarent Hospitality and understand their mission and values. Be ready to explain how your personal values align with theirs and how you can contribute to their commitment to exceptional service.
