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For Companies At a Glance
- Tasks: Deliver exceptional customer service in various food and beverage settings.
- Company: Join Klarent Hospitality, a vibrant team focused on guest satisfaction.
- Benefits: Enjoy cash incentives, free meals, discounted stays, and personal development opportunities.
- Why this job: Be the face of our outlets and create memorable experiences for guests.
- Qualifications: Passionate, friendly, and eager to learn with good communication skills.
- Other info: Flexible shifts and great career growth within the hotel group.
Benefits & Incentives
- £250, up to £1,000 cash incentives when referring a friend to our team – T&C’s apply
- Long service recognition: cash bonus and free overnight hotel stays for 2+ years of service
Team Benefits
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities – “Hotel specific”
- Free Car Parking – “Hotel specific”
- Stays in our hotels at discounted prices
- Free stays in our hotels as a reward & recognition incentive
- Opportunities for personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&C’s apply
- Annual holiday entitlements inclusive of Bank Holidays
- Opportunity to purchase additional holiday entitlements
- Pension enrolment
Does the below sound like you?
- Passionate and willing to learn
- Positive attitude and someone who makes guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Ambitious and hard working
- Good organisational / time‑management skills
- Resilient, creative, able to multitask and work under pressure
- Good command of English for communication with the team
- Good communication and excellent grooming standards
- Ability to work morning, afternoon/evening, and weekends
- Deliver exceptional customer experiences all the time
- Is the Food & Beverage Assistant role for you? Do you have the skill set and experience to take on this role? Then what’s stopping you?
About Klarent Hospitality
Klarent Hospitality are recruiting for a Food & Beverage Operative. We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, and we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and make smart investment to drive superior performance and growth.
The Role
- Food & Beverage Operative supports their team in delivering exceptional customer service
- Your working areas may vary – e.g., Bar, Restaurant, Breakfast, Room Service, and/or Conference and Events
- You will be the face of the outlet, coordinating with the kitchen and guests to ensure a smooth, memorable experience
- Welcome guests politely and friendly, consistently demonstrating great customer service
- Maintain a visible presence within your working area
- Respond promptly and effectively to all customer requests and queries
- Learn from complaints to enhance future customer service
- Handle guest complaints and react in a friendly and efficient manner, ensuring guest satisfaction
- Have good knowledge of the hotel and its products
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Klarent Hospitality are recruiting for a Food & Beverage Operative employer: Klarent Hospitality Limited
Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Klarent Hospitality are recruiting for a Food & Beverage Operative
✨Tip Number 1
Get to know the company! Research Klarent Hospitality and their values. When you walk in for an interview, show them you’re not just another candidate but someone who genuinely cares about their mission and customer service.
✨Tip Number 2
Practice your people skills! Since you'll be the face of the outlet, role-play common scenarios with friends or family. This will help you feel more confident when dealing with guests and handling complaints on the spot.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional when you show up for your interview. It shows you take the role seriously and care about your appearance.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great way to stand out from other candidates!
We think you need these skills to ace Klarent Hospitality are recruiting for a Food & Beverage Operative
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and hospitality. A friendly tone can make a big difference!
Tailor Your Application: Make sure to tailor your application to the Food & Beverage Operative role. Highlight any relevant experience you have in bars, restaurants, or events. We love seeing how your skills match what we’re looking for!
Be Specific About Your Skills: Don’t just list your skills; give us examples! If you’ve dealt with guest complaints or provided exceptional service, share those stories. It helps us understand how you handle real-life situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Klarent Hospitality Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what a Food & Beverage Operative does. Familiarise yourself with the different areas you might work in, like the bar or restaurant. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering exceptional customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to handle guest requests and complaints effectively.
✨Dress to Impress
First impressions matter! Make sure you arrive looking smart and well-groomed, as this reflects your understanding of the hospitality industry. A polished appearance shows that you take the role seriously and are ready to represent the company positively.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how they handle guest feedback. Asking insightful questions not only shows your interest but also helps you determine if the company is the right fit for you.
