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- Tasks: Manage customer inquiries and ensure smooth reservation processes.
- Company: Dynamic UK hotel group focused on business growth.
- Benefits: Team benefits, flexible hours, and career growth opportunities.
- Why this job: Join a vibrant team and make a real impact in hospitality.
- Qualifications: Excellent communication, organisational skills, and a positive attitude.
- Other info: Flexible working hours to fit your lifestyle.
The predicted salary is between 30000 - 42000 £ per year.
A UK hotel group is seeking a Group Reservations Executive to effectively manage customer inquiries and ensure seamless reservation processes.
Key responsibilities include:
- Converting inquiries into business
- Proactively responding to sales leads
- Maintaining high professional standards in customer interactions
The ideal candidate will possess excellent communication and organisational skills, a positive attitude, and the capacity to work flexible hours. This role offers various team benefits and growth opportunities within the hospitality sector.
Group Reservations Specialist – Drive Business Growth employer: Klarent Hospitality Limited
Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Reservations Specialist – Drive Business Growth
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality sector, especially those who work in group reservations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Practice your pitch! When you get the chance to speak with potential employers, make sure you can clearly explain how your skills can help them convert inquiries into business. Confidence is key!
✨Tip Number 3
Stay organised! Keep track of all your applications and follow up on leads. A simple email or call can show your enthusiasm and keep you top of mind for hiring managers.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Don’t miss out!
We think you need these skills to ace Group Reservations Specialist – Drive Business Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing customer inquiries and reservations. We want to see how your skills align with the role of a Group Reservations Specialist, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the hotel group. We love seeing candidates who can convey their passion for hospitality and customer service, so let your personality come through.
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your excellent communication skills. Keep your language clear and professional, but don’t forget to add a touch of warmth – we’re all about positive vibes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is a great trait for a Group Reservations Specialist!
How to prepare for a job interview at Klarent Hospitality Limited
✨Know the Company Inside Out
Before your interview, do some homework on the hotel group. Understand their values, mission, and any recent news or achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Communication Skills
As a Group Reservations Specialist, communication is key. Prepare examples of how you've successfully managed customer inquiries in the past. Practise articulating your thoughts clearly and confidently, as this will demonstrate your ability to maintain high professional standards.
✨Demonstrate Organisational Prowess
Think of specific instances where your organisational skills made a difference. Whether it was managing multiple reservations or coordinating with different teams, be ready to share these experiences. This will highlight your capability to handle the demands of the role.
✨Embrace Flexibility and Positivity
The hospitality sector often requires a flexible approach. Be prepared to discuss how you adapt to changing situations and maintain a positive attitude, even under pressure. This mindset is crucial for success in a dynamic environment like a hotel.
