At a Glance
- Tasks: Convert inquiries into bookings and deliver outstanding customer service.
- Company: Leading hospitality company with a focus on teamwork and recognition.
- Benefits: Employee development opportunities, cash incentives, and flexible shifts.
- Why this job: Join a vibrant team and make a difference in guest experiences.
- Qualifications: Excellent communication skills and a positive attitude required.
- Other info: Great opportunities for growth in a rewarding environment.
The predicted salary is between 28800 - 48000 £ per year.
A leading hospitality company is looking for a Group Reservations Agent to join their team. This role involves converting inquiries into business, responding to sales inquiries, and ensuring exceptional customer experiences.
Candidates should possess excellent communication skills, a positive attitude, and the ability to work flexible shifts.
The company prides itself on recognizing and rewarding hard work and offers various employee benefits, including development opportunities and cash incentives.
Group Reservations Pro: Grow with Hospitality Perks employer: Klarent Hospitality Limited
Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Reservations Pro: Grow with Hospitality Perks
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to sell yourself. Highlight your communication skills and positive attitude, and don’t forget to mention your flexibility with shifts.
✨Tip Number 3
Showcase your customer service skills! Prepare examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re all about creating exceptional experiences, just like the company values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on those hospitality perks!
We think you need these skills to ace Group Reservations Pro: Grow with Hospitality Perks
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you love creating exceptional customer experiences and how you can bring that passion to our team.
Tailor Your Application: Make sure to customise your CV and cover letter for the Group Reservations Agent role. Highlight your relevant experience in sales and customer service, and don’t forget to mention any flexible working hours you've managed in the past!
Be Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your skills and achievements at a glance.
Apply Through Our Website: To ensure your application gets the attention it deserves, please apply directly through our website. This way, we can easily track your application and get back to you faster!
How to prepare for a job interview at Klarent Hospitality Limited
✨Know Your Stuff
Before the interview, make sure you understand the hospitality industry and the specific role of a Group Reservations Agent. Research the company’s values and recent achievements to show your genuine interest.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Emphasise Your Flexibility
Highlight your ability to work flexible shifts. Share experiences where you adapted to changing schedules or demands, showcasing your commitment to providing exceptional customer experiences.
✨Bring a Positive Attitude
A positive attitude can set you apart. During the interview, maintain an upbeat demeanour and express enthusiasm for the role and the company. This will resonate well with the interviewers and reflect the company culture.