At a Glance
- Tasks: Provide exceptional customer service and assist guests from Check-In to Check-Out.
- Company: Join Klarent Hospitality, a leader in the hospitality industry with a focus on teamwork.
- Benefits: Enjoy discounts, free meals, leisure club access, and annual social events.
- Why this job: Be part of a dynamic team and make guests smile every day!
- Qualifications: Passion for hospitality, strong customer service skills, and IT proficiency.
- Other info: Great opportunities for growth in a friendly and inclusive environment.
The predicted salary is between 10 - 12 £ per hour.
We have an exciting opportunity for a Casual Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person
- Passionate and willingness to learn
- Exceptional customer service - someone who can make our guests smile
- A true team player
- A competent level of IT proficiency
- The ability to work under pressure
The Role
- As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out
- Assist with guest queries in a timely and efficient manner
- Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
- Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
- Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations
The Benefits
- Amazing discounts on food, drink and accommodation throughout the group
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
Casual Receptionist in Glasgow employer: Klarent Hospitality Limited
Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Receptionist in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Klarent Hospitality. Understanding their values and what they stand for will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common receptionist scenarios with a friend. This will help you feel more confident when handling guest queries and showcasing your exceptional customer service skills.
✨Tip Number 3
Show off your IT skills! Be ready to discuss your level of IT proficiency and how it can benefit the team. Mention any software or systems you’re familiar with that could help streamline operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Casual Receptionist in Glasgow
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the hospitality industry! In your application, share why you love working with people and how you can make our guests smile. A little personality goes a long way!
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your past roles have prepared you for this fast-paced environment. Don’t just send a generic CV!
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your key strengths and experiences without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Klarent Hospitality Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of hotel room categories, rates, and packages. Being able to discuss these confidently will show that you're genuinely interested in the role and ready to contribute to the guest experience.
✨Show Off Your People Skills
As a Casual Receptionist, exceptional customer service is key. Prepare examples of how you've made guests smile or resolved issues in the past. This will demonstrate your passion for hospitality and your ability to thrive under pressure.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common questions related to teamwork and handling difficult situations. This will help you articulate your thoughts clearly and feel more at ease during the actual interview.
✨Dress to Impress
First impressions matter! Make sure to dress smartly and professionally for your interview. A polished appearance shows that you respect the opportunity and are serious about joining their dynamic team.