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- Tasks: Support your team in delivering outstanding customer service across various areas.
- Company: Klarent Hospitality manages branded hotels across the UK and Ireland, focusing on talent development.
- Benefits: Enjoy cash incentives, free meals, discounted hotel stays, and personal development opportunities.
- Why this job: Join a dynamic team that values growth, recognition, and exceptional customer experiences.
- Qualifications: Passionate, positive, and eager to learn with good communication skills and a friendly nature.
- Other info: Flexible working hours and fully funded apprenticeships available.
We have an exciting opportunity for a Food & Beverage Operative to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality , this is the job for you!
The Person:
Team Player
Confident Communicator
Resilient and Hardworking
Passion for Excellent Customer Service
Experience in a Busy Food and Beverage operation ideal but not essential
The Role:
To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
To assist with the service of our guests, thus ensuring all guests receive efficient, professional service at all times and exceeding their expectations.
The role will require evening & weekend work and shifts will vary depending on the level of business.
The Benefits:
Amazing discounts on food, drink and accommodation throughout the group
Huge opportunities for Learning, Development and Progression
Excellent rates for friends and family
Employee Assistance Program
Free use of the Leisure Club where applicable
Long Service Awards
Recognition Awards
Refer a Friend Bonus
Annual Social Events
Free Parking where applicable
Staff Meals on duty
Uniform provided
This Hotel is proudly managed by Klarent Hospitality.
We pride ourselves on Inspiring Leadership , Respect for our People , Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
To find out more, visit https://www.klarenthospitality.com.
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Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Operative
✨Tip Number 1
Familiarise yourself with the specific food and beverage offerings of Klarent Hospitality. Knowing the menu and any special promotions can help you stand out during interviews, as it shows your genuine interest in the role and the company.
✨Tip Number 2
Highlight your customer service experience in conversations. Since this role is heavily focused on delivering exceptional customer experiences, sharing specific examples of how you've gone above and beyond for guests can make a strong impression.
✨Tip Number 3
Demonstrate your teamwork skills by discussing past experiences where you collaborated effectively with others. This will resonate well, as the job requires working across various areas and with different team members.
✨Tip Number 4
Be prepared to discuss how you handle pressure and multitasking. The role involves working in fast-paced environments, so sharing strategies or experiences that showcase your resilience and organisational skills will be beneficial.
We think you need these skills to ace Food & Beverage Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry. Emphasise any customer service roles you've had, showcasing your positive attitude and teamwork skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role. Mention specific qualities that align with the job description, such as your ability to multitask and handle pressure while maintaining excellent communication skills.
Showcase Your Knowledge: In your application, demonstrate your understanding of the hospitality industry and the specific services offered by Klarent Hospitality. This shows your genuine interest in the company and the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Klarent Hospitality Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer experiences. Share examples from your past roles where you went above and beyond to ensure guest satisfaction.
✨Demonstrate Teamwork Skills
Since the role involves working closely with others, highlight your ability to collaborate effectively. Discuss any previous experiences where you successfully worked as part of a team to achieve a common goal.
✨Prepare for Common Scenarios
Think about potential situations you might face in the role, such as handling complaints or managing busy service periods. Be ready to discuss how you would approach these challenges while maintaining a positive attitude.
✨Research the Company and Its Values
Familiarise yourself with Klarent Hospitality and its commitment to staff development and customer service. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
