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For Companies At a Glance
- Tasks: Drive sales and build relationships in the hospitality industry while showcasing our iconic hotel.
- Company: Join The Caledonian Edinburgh, a historic hotel with a rich Scottish heritage.
- Benefits: Competitive salary, sales incentives, discounted stays, and personal development opportunities.
- Why this job: Be part of a dynamic team and make an impact in a prestigious hotel setting.
- Qualifications: Experience in sales, excellent communication skills, and a passion for hospitality.
- Other info: Enjoy a vibrant work environment with opportunities for growth and recognition.
The predicted salary is between 36000 - 60000 £ per year.
Our Story
The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site. Located in the heart of Scotland’s capital, we are proud to celebrate The Caledonian’s stories, anecdotes and memories over the last 120 years in Edinburgh. We would love for you to embark on the journey to our next chapter, The Caley Way!
Our Management Company
As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth.
The Role
As Sales Manager for The Caledonian Edinburgh, you will be responsible for the US, North American, Canadian & LATAM Group and Incentive Market, in addition to the Local Edinburgh Market driving city relationships across direct clients and DMC partners. You have the responsibility of supporting the Commercial department, taking responsibility for developing new business opportunities within your markets whilst driving strategies, activities and proactive sales initiatives to retain and grow our business. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Analysis local market trends and competitor activity to identify business leads
- Develop customer accounts and travel within the local area to drive business into the hotel and to increase market/customer share in all revenue streams
- Manage and build relationships within Hilton Worldwide Sales to develop key managed accounts and lead opportunity for The Caledonian Edinburgh
- Represent and target accounts through International / US Tradeshow attendance.
- Drive proactive sales calls through telephone and face to face meetings, to source new leads, secure repeat business and identify historical and new opportunities.
- Work within current business strategies and recognising potential opportunities
- Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs.
- Attend Sales events, and deliver creative and memorable Site Visits and Familiarisation Trips to showcase the property to existing and future leads / clients.
- Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
- Answer customer queries in a prompt and professional manner
What Do We Desire
- Experience in the International MICE market and existing relationships with relevant agencies & incentive houses.
- Experience in the Local Market to drive short lead direct Events
- Excellent communication skills; presentations, written and public speaking.
- Ability to cold call clients for prospecting purposes
- Ability to direct collaboration among cross-functional teams including external resources.
- Ability to analyse departmental financial data in order to make strategic and tactical decisions.
- Demonstrates the highest standards of ethical behaviour and absolute discretion with sensitive information.
- Ability to take initiative to identify, prioritise and implement actions required to achieve functional goals.
- Proven understanding of client’s business and category, including business plans, competitive environment & distribution channels and product financials.
- An excellent team player who leads by example to resolve conflicts, introduce change and ensure collaboration among others.
- Ability to work independently and as a team.
- Strong problem solving skills including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem solving skills in others.
Exclusive Benefits
- Competitive Salary Dependent on Experience
- Sales incentives and initiative rewards
- Discounted use of leisure facilities
- Stays in our hotels at discounted prices
- Even free stays in our hotels as one of our rewards & recognition incentives
- Opportunities for your personal development within the Hotel
- Fully funded apprenticeships – T&Cs apply
- Meals provided whilst on shift
- Annual Holidays entitlements inclusive of
Sales Manager in Edinburgh employer: Klarent Hospitality Limited
Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager in Edinburgh
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, trade shows, and meet-ups to build relationships that could lead to job opportunities. Remember, it's all about who you know!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or clients, be yourself. Let your passion for sales and hospitality shine through. A genuine connection can make all the difference.
✨Tip Number 3
Follow up after meetings! If you've had a chat with someone about a potential opportunity, drop them a quick email to thank them for their time and express your interest. It keeps you on their radar and shows you're keen.
✨Tip Number 4
Apply through our website! We love seeing applications from motivated candidates who are excited about joining The Caledonian Edinburgh. Make sure to highlight your relevant experience and how you can contribute to our next chapter!
We think you need these skills to ace Sales Manager in Edinburgh
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences and enthusiasm align with our story at The Caledonian Edinburgh.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Sales Manager role. Highlight your relevant experience in the MICE market and any existing relationships you have that could benefit us. This shows you’ve done your homework!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and skills, making it easy for us to see why you’re the perfect fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Klarent Hospitality Limited
✨Know Your Market
Before the interview, dive deep into the local Edinburgh market and the international MICE sector. Familiarise yourself with current trends, competitor activities, and potential business leads. This knowledge will not only impress your interviewers but also show that you're proactive and ready to hit the ground running.
✨Showcase Your Relationships
Highlight any existing relationships you have with agencies and incentive houses in the US, North America, Canada, and LATAM. Be prepared to discuss how these connections can benefit The Caledonian Edinburgh. This demonstrates your value and readiness to leverage your network for the hotel's success.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview, especially around cold calling or handling client queries. Practise your pitch and responses to common questions. This will help you convey confidence and showcase your excellent communication skills, which are crucial for a Sales Manager.
✨Demonstrate Team Collaboration
Be ready to discuss examples of how you've successfully collaborated with cross-functional teams in the past. Share specific instances where your teamwork led to successful outcomes. This will highlight your ability to work independently while also being a strong team player, which is essential for this role.