At a Glance
- Tasks: Provide exceptional customer service and assist guests from Check In to Check Out.
- Company: Join a vibrant hospitality team that values passion and teamwork.
- Benefits: Enjoy discounts, learning opportunities, and free use of the Leisure Club.
- Other info: Dynamic environment with great progression opportunities and fun social events.
- Why this job: Be the friendly face that makes guests smile and enhances their experience.
- Qualifications: Passion for hospitality, strong customer service skills, and IT proficiency.
The predicted salary is between 20000 - 25000 £ per year.
We have an exciting opportunity for a
Receptionist to join our dynamic team. If you thrive in a fast paced environment and are ready to excite the world of hospitality , this is the job for you!
The Person
- Passionate and willingness to learn
- Exceptional customer service
- someone who can make our guests smile
- A true team player
- A competent level of
- IT proficiency
- The ability to work under pressure
The Role
- As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check In until Check Out
- Assist with guest queries in a timely and efficient manner
- Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
Maximise room occupancy and use up selling techniques to promote hotel services and facilities
- Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations
The Benefits
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
Receptionist in Edinburgh employer: Klarent Hospitality Limited
Klarent Hospitality Limited is an exceptional employer located in Coventry, offering a vibrant work culture that prioritises employee satisfaction and growth. As a Casual Room Attendant, you will enjoy fantastic benefits such as discounts, complimentary access to our Leisure Club, and engaging annual social events, all while being part of a dedicated team committed to excellence in hospitality.
Contact Details:
Klarent Hospitality Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Edinburgh
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Klarent Hospitality Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Klarent Hospitality Limited
Don't be shy about reaching out to Klarent Hospitality Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist in Edinburgh
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Klarent Hospitality Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Klarent Hospitality Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
