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- Tasks: Provide exceptional service, assist with luggage, and respond to guest inquiries.
- Company: A vibrant hospitality group based in Edinburgh.
- Benefits: Cash incentives, staff meals, and personal development opportunities.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Friendly attitude, strong communication skills, and flexibility to work weekends.
- Other info: Perfect for those looking to grow in the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
A hospitality group based in Edinburgh is seeking a dedicated Concierge/Porter to provide exceptional service to guests. The successful candidate will assist with luggage handling, respond to inquiries efficiently, and ensure a positive guest experience.
The role requires:
- A friendly demeanor
- Good communication skills
- The ability to work flexible hours, including weekends
Join us to enjoy benefits such as cash incentives, staff meals, and opportunities for personal development.
Concierge — Deliver Exceptional Guest Experiences & Perks in Edinburgh employer: Klarent Hospitality Limited
Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge — Deliver Exceptional Guest Experiences & Perks in Edinburgh
✨Tip Number 1
Network like a pro! Chat with people in the hospitality industry, attend local events, and don’t be shy about reaching out on social media. You never know who might have the inside scoop on a concierge role!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, have a quick introduction ready that highlights your experience and passion for guest service. Make it memorable!
✨Tip Number 3
Show off your personality! In hospitality, being friendly and approachable is key. During interviews or networking, let your genuine enthusiasm for providing exceptional guest experiences shine through.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance to stand out. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Concierge — Deliver Exceptional Guest Experiences & Perks in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter!
Highlight Relevant Experience: Make sure to showcase any previous experience in hospitality or customer service. We love seeing how you've gone above and beyond for guests in the past, so share those stories that demonstrate your dedication to exceptional service.
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. We’re looking for specific skills and qualities, so make sure to align your experiences with what we’re after!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Klarent Hospitality Limited
✨Know the Company Inside Out
Before your interview, do some homework on the hospitality group. Understand their values, mission, and what makes them stand out in Edinburgh. This will not only impress the interviewers but also help you tailor your answers to align with their ethos.
✨Showcase Your People Skills
As a Concierge, you'll be the face of the company. Be ready to demonstrate your friendly demeanour and excellent communication skills during the interview. Share specific examples from your past experiences where you went above and beyond to ensure a positive guest experience.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult guest or managing multiple requests at once. Think through how you would respond and be ready to articulate your thought process clearly. This shows your problem-solving abilities and readiness for the role.
✨Flexibility is Key
Since the role requires working flexible hours, including weekends, be prepared to discuss your availability openly. Highlight your willingness to adapt and your understanding of the demands of the hospitality industry. This will show that you're committed to providing exceptional service whenever needed.
